Extole is the enterprise offer management platform powering personalized incentive programs at scale for B2C brands. Highly configurable and AI-accessible, Extole fits how your team already works.
Marketers build offer programs that motivate customers across the customer lifecycle, product teams can orchestrate digital and real-world experiences that drive engagement and growth, and developers pull Extole's journey management, rules, real-time rewards, and AI into their own systems as ready-to-use services.
Behind every offer, Extole combines real-time audience and event data with enterprise-grade infrastructure so your offers are reliable, secure, and easy to support and audit.
Leading brands across retail, financial services, telecommunications, and home services trust Extole to power referral, loyalty, promotional, lifecycle, and engagement programs. Build your next offer program with Extole.
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Your data warehouse is your source for truth about customer data. Hightouch syncs these data to the tools your business relies on. Your sales, marketing, customer success and customer service teams will have a 360@ view on the customer through the tools they trust. Eliminate tedious data requests. Hightouch operationalizes data warehouses to make analytics real. Better data can drive growth. Personalized campaigns can be run across all channels, including email, push, ads, and social media. You don't need engineering favors to iterate. Improved data can increase revenue. Target leads with custom PQL or MQL models. Sync one view of the customer with your CRM. Better data will prevent churn. Your CS CRMs should have a 360-degree view of your customers. You can use customer data to identify customers at risk. Your data warehouse contains all of your data. Analytics is just the beginning. Hightouch makes your data warehouse operational by empowering you with SQL to sync data to any SaaS platform.
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Contentstack
You can manage your content across the entire organization with powerful headless CMS features. Contentstack is the first CMS that can be used by both developers and business users. It improves content management across all digital channels and provides a better user experience. An intuitive interface that is easy to use for both low-code and no-code business users means there is no need for training. Your content and graphics will be delivered and presented in the most effective way for each mobile device. Enjoy the efficiency, performance, and scale of the cloud along with the ongoing improvements to our SaaS platform. With a resilient cloud CMS, premium support, DevOps services, and 24x7 service, you can improve the reliability of your site and apps. Scale with a decoupled architecture. Eliminate database bottlenecks. Automatically adjust your cloud infrastructure to meet demand.
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OpenText Experience Cloud
OpenText Experience Cloud serves as an all-encompassing, adaptable platform for enhancing customer and digital experiences by seamlessly merging media, communications, messaging, customer data, and content management into a single cohesive environment, which allows for individualized interactions throughout the customer journey. This innovative solution empowers organizations to dismantle barriers between their marketing, content, and communication infrastructures, while also modernizing and enhancing their existing technology ecosystems, enabling them to implement experiences according to their specific needs, whether through a complete platform or a selection of modular features. The platform's integration of AI and generative AI tools, particularly through OpenText Experience Aviator, significantly boosts content generation, tailors customer interactions, optimizes workflows, and ensures the provision of pertinent, context-sensitive information to customers across various channels. Additionally, it facilitates comprehensive omnichannel engagement, incorporating email, messaging, web, and rich media, as well as orchestrating customer journeys and managing unified customer data effectively. This versatility ensures that organizations can adapt their strategies as required, ultimately enhancing customer satisfaction and loyalty.
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