Dynamic FAQ Description

The dynamic FAQ system from TeamBrain understands the needs of your visitors and leverages the expertise of your specialists to provide timely responses. You can address the inquiries of potential clients or existing customers exactly when and where they arise, whether on your business application, website, intranet, extranet, or customer portal. This innovative solution, recognized for its effectiveness*, utilizes TeamBrain's technology to autonomously handle 95% of visitor inquiries with minimal setup and ongoing enhancements tailored specifically for businesses. By delivering responses at critical moments, such as during the checkout process or on landing pages, you can significantly boost conversion rates while enriching your CRM with valuable insights from new questions and their corresponding answers. Additionally, the TeamBrain engine empowers your website to adapt and refine its responses based on user interactions, ensuring that answers are always pertinent and drawn from the knowledge of your experts. This not only improves user satisfaction but also fosters a continuous learning environment that enhances the overall user experience.

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Mongoose Harmony Reviews
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Harmony is a smart chatbot solution that seamlessly directs website visitors to relevant content, collects lead information, and connects discussions to the right team members. This service is enhanced by our collaboration with Drift in higher education. Always available and ready to assist, Harmony ensures that your website effectively represents your institution. Mongoose’s Harmony solution provides your site with a voice that operates around the clock. Staff members can engage in live chats when possible, or the bot can handle inquiries to help visitors find the information they need. Additionally, you have the option to personalize the branding to reflect your school's identity. It efficiently connects visitors to the right department or individual through targeted questions. Multiple team members can participate in a chat, and notification alerts keep track of visitor inquiries. Furthermore, when it’s time to transition to a more personal interaction, visitors can easily schedule meetings with staff directly through the bot, making the entire process feel seamless and intuitive. This capability not only enhances visitor experience but also streamlines communication within your institution.
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Pricing

Pricing Starts At:
€49 per month
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

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features
design
support

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Company Details

Company:
TeamBrain
Headquarters:
France
Website:
teambrain.fr/en/dynamic-faq/

Media

Dynamic FAQ Screenshot 1
Dynamic FAQ Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Live Training (Online)
Customer Support
Business Hours
Online Support

Dynamic FAQ Features and Options

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Dynamic FAQ Lists

FAQ

Dynamic FAQ User Reviews

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