Intermedia Unite is an all-in-one business communications and collaboration platform designed to keep employees connected and responsive across locations, devices, and teams. The solution combines cloud phone service, video meetings, team messaging, file sharing, customer engagement tools, and productivity features into one integrated platform. By consolidating multiple communication tools, Unite reduces app switching and gives employees a simpler way to call, meet, chat, share files, and engage customers from desktop or mobile devices. Its enterprise-grade calling system includes more than 100 voice features that support professional business communications and consistent customer interactions. The platform also supports enhanced Microsoft Teams experiences, helping organizations extend communication capabilities within their existing collaboration environment. AI features such as transcription, summaries, and conversation insights help users retain important information, identify follow-up actions, and improve team efficiency. Mobile and desktop apps allow employees to maintain a consistent business identity whether they are in the office, remote, or on the go. Backed by strong uptime commitments and J.D. Power-certified support, Intermedia Unite is built for reliability and ease of use. By unifying communications, collaboration, and engagement, Unite helps organizations increase productivity while improving the way teams serve customers.
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Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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BizMagnet ERP
BiZ Magnet equips you with the essential tools to invigorate and operate your business efficiently. No matter if you're involved in manufacturing, media, services, retail, distribution, technology, non-profit, finance, or accounting, BiZ Magnet grants you comprehensive insights into all operational processes within your business. The entire BiZ Magnet Application Suite is seamlessly integrated, and it allows for convenient data integration from various third-party websites, applications, and databases. BiZ Magnet not only provides contemporary solutions and customizable options but also matches the capabilities of traditional ERP systems while remaining budget-friendly. By offering both flexibility and affordability, BiZ Magnet enables you to allocate resources to other vital areas, ultimately paving the way for your business's success. Additionally, this comprehensive platform ensures that users can adapt to changing market dynamics with ease.
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Magnet AXIOM Cyber
Magnet Forensics' solutions are used by large and small enterprises to quickly close cases. They use powerful analytics to surface intelligence and insights. They can also leverage automation and the cloud to reduce downtime, and enable remote collaboration at scale.
Magnet Forensics is used by some of the largest corporations in the world to investigate IP theft, fraud and employee misconduct.
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