Atera IT Autopilot
Atera IT Autopilot is an AI-powered digital workforce solution designed to relieve IT teams from repetitive tickets and operational overload. It autonomously handles IT support requests and manages routine tasks around the clock, reducing technician workload and preventing burnout. Users can receive immediate help through conversational AI interfaces available on portals, email, Slack, and Microsoft Teams, ensuring seamless and fast issue resolution. The platform supports device and cloud environments, manages whitelisted software, and escalates complex issues to human technicians when necessary. IT Autopilot’s analytics and reporting tools provide insights to optimize IT operations. With zero delay to first response and full 24/7 availability, it enhances productivity and user satisfaction. The solution integrates with a wide range of IT tools for backup, security, and network monitoring. It empowers IT departments and MSPs to scale support without increasing headcount.
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Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Skriber
Skriber is an innovative AI-driven medical scribe solution that facilitates the real-time transcription of clinician-patient dialogues into organized clinical documentation, such as SOAP notes, thereby alleviating the administrative load on healthcare providers. The platform includes features for secure audio recording of sessions, automatically produces essential summaries and coding for billing purposes, including CPT/ICD-10, and integrates seamlessly with electronic health record systems to enhance operational efficiency. Ensuring adherence to data privacy and security standards, it is HIPAA, SOC 2 Type 2, and ISO 27001 certified, employing end-to-end encryption to protect data while maintaining strict policies against the sale or sharing of patient information. This cloud-based application is available on both desktop and mobile devices, provides a variety of customizable note templates, and enables clinicians to apply new templates to previously recorded sessions for quick note regeneration. Additionally, its user-friendly interface makes it easy for healthcare professionals to adapt to and utilize effectively in their daily routines.
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MedGEO
MedGeo is a pioneering health platform that reconnects healthcare professionals with patients through cutting-edge digital solutions developed by clinicians. This initiative collaborates with startups, healthcare providers, administrators, and industry leaders to create software that enhances clinical workflows. With a foundation rooted in the knowledge of distinguished global health, surgical, and medical experts, MedGEO draws from decades of practical experience in over 100 countries, offering a distinct viewpoint on healthcare technology. In today's hospitals, the corridors are often filled with numerous computers and tangled cables, illustrating a disorganized system where different technologies rarely communicate effectively. Consequently, healthcare staff find themselves engaging more with technology than with patients, while clinicians frequently spend excessive time on data entry instead of direct care. By streamlining processes for healthcare providers, administrators, pharmaceutical companies, and the medical asset sector, MedGEO aims to transform the healthcare experience, allowing professionals to focus more on patient care rather than on navigating complex systems. This approach not only enhances efficiency but also fosters better patient outcomes in an increasingly digital age.
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