Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction.
- Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support.
- Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience.
- We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
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ZooClaw
ZooClaw is an innovative AI platform that aims to transform the conventional single assistant model into an integrated team of specialized AI agents working collaboratively to achieve tangible results. Users no longer need to select specific tools or formulate detailed prompts; instead, they can simply articulate a task in everyday language, and the system will intelligently direct it to the most appropriate specialist agent equipped with relevant expertise. These agents cater to various functions, including marketing, data analysis, programming, and administrative tasks, enabling them to deliver outputs that are more contextually aware and actionable compared to generic AI solutions. By prioritizing a “zero-setup” experience, ZooClaw removes barriers such as API keys and complex technical setups, thereby making the platform user-friendly for individuals with varying technical backgrounds. Furthermore, it employs an advanced routing mechanism that not only picks the best AI models for each task but also ensures continuity in workflows by providing fallback options when necessary. This seamless integration enhances productivity and encourages collaboration among specialized agents, making ZooClaw a versatile tool for diverse user needs.
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Cassidy
Cassidy seamlessly integrates with your existing tools, utilizing your organization's knowledge to streamline various tasks such as customer support, lead qualification, and RFP processing, among others. By effortlessly connecting your company's data and insights to AI, it can efficiently address employee inquiries, provide project updates, and accelerate customer responses, all while maintaining brand consistency. With Cassidy, you can eliminate concerns about AI inaccuracies, as its knowledge base offers dependable, verified, and sourced information directly from your company's resources. This ensures that all employees have immediate access to the latest information they require, with your organization's knowledge being centralized and synchronized in real-time. Furthermore, Cassidy empowers your AI to handle even the most complex workflows by fully harnessing the context of your distinct business operations, ultimately enhancing productivity and collaboration across the board.
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