T-HUB Description
T-HUB serves as a comprehensive Order Manager solution that connects your ecommerce platforms with QuickBooks and various shipping services like UPS, FedEx, and USPS. Compatible with popular ecommerce platforms and shopping carts, including Amazon, eBay, Magento, BigCommerce, Shopify, Volusion, and AspDotNetStorefront, T-HUB offers flexibility for online retailers. The Standard version of T-HUB allows users to easily download online orders into QuickBooks, facilitating the automatic creation of customers, sales receipts, invoices, payments, or sales orders based on a one-time setup of user preferences. Upgrading to T-HUB Pro not only imports online orders into QuickBooks but also integrates shipping functionalities with UPS, FedEx, and USPS, allowing for packing list printing and phone order entry as well. Furthermore, T-HUB Advanced includes all Pro features while also providing a two-way inventory synchronization between QuickBooks and your online store, which enhances inventory management. By utilizing T-HUB, users can keep a close eye on their financial performance, as it presents gross profit margin estimates immediately upon receiving orders from their websites. This comprehensive functionality makes T-HUB an invaluable asset for any ecommerce business looking to streamline operations and improve efficiency.
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T-HUB Features and Options
T-HUB User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
ZERO customer support, the program doesn't work at all, and they have ignored all requests for help! Edited: May 14 2024
Summary: ZERO customer support, the program doesn't work at all, and they have ignored all requests for help! We've run into nothing but problems with T-Hub! They charge monthly for "support" but rest assured, YOU WILL NEVER RECEIVE SUPPORT FROM THEM! I've requested support dozens of times and they completely ignore us! I've also contacted the owner Manish Jha dozens of times and he also refuses to help or respond. Furthermore, don't expect any phone support. They refuse to answer the phone! Basically, Manish Jha will steal your money and you'll never hear from him or his company again! SCAMMERS!!
Positive: There are NO positives! There are NO pros!
Negative: There are ONLY NEGATIVES! ZERO customer service, the program doesn't work at all, and they have ignored all requests for help!
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Works well until it doesn't Date: May 20 2023
Summary: It may be the least expensive for quickbooks desktop but you don't even get what you pay for. We used it for 7 years only because we knew how to fix most issues. Once they increased the price 400% we ditched them.
Positive: Works with multiple channels to download orders into QuickBooks. That is when it works. It can be very efficient. The lowest price for QuickBooks desktop apps.
Negative: Support is nonexistent. You have to open a ticket, wait for them to contact you via e-mail to ask when you are available via remote session, then you have to reply and wait again for them to get back to you. Even for the most critical issues it can take days or weeks to resolve. For non critical issues (like features they advertise that don't work) it can take years. Canceling them is almost impossible. You can only cancel by e-mailing them and they never read the e-mails. You have to put a block on you payment method or they will keep charging you. The support phone number goes to an answering machine that is full most of the time.
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