SysAid User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Marketer
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A very useful IT support automation tool

    Date: Jun 02 2020

    Summary: Overall SysAid is a great tool to maximize the productivity of your sysadmin team and also reduce the number of people required in the team.

    Positive: - I like how SysAid is tailored to the needs of the customer instead of being a boring out of the box solution. This really helps us remove the clutter and have only what's needed.
    - Drastically improves productivity of the admin team.

    Negative: - No major cons per se but the pricing policies and options can get a bit confusing.
    - The learning curve can be a bit steep during the setup stages.

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