Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.
Learn more
AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance.
AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance.
The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. With integrated patch management, software governance, and automated workflows, AssetSonar streamlines IT operations, enhances service delivery, and supports more efficient offboarding processes.
Learn more
Symantec Storage Protection
Numerous applications and services hosted on AWS rely on S3 buckets for their storage needs. As time progresses, these storage solutions may become compromised by malware, ransomware, and various other threats, which can stem from malicious hackers, unsuspecting users, or even other interconnected resources. When threats infiltrate S3 buckets, they have the potential to spread to additional applications, users, or databases, amplifying the risk. To combat this, Cloud Workload Protection for Storage employs Symantec’s comprehensive anti-malware technologies to automatically scan S3 buckets, ensuring that your cloud storage and associated services remain secure and free of contamination. This solution promotes the safe integration of containerized and serverless technologies like AWS Lambda. By leveraging advanced techniques such as reputation analysis and sophisticated machine learning, it identifies and neutralizes the latest threats. With industry-leading malware detection and prevention capabilities, including the use of Symantec Insight, it offers fast, scalable, and dependable content scanning that is essential for safeguarding your cloud infrastructure. Thus, organizations can confidently manage their data without the looming fear of potential cyber threats.
Learn more
Symantec VIP
Unlock the power of two-step authentication with a simple swipe. Enabling two-factor authentication is straightforward and acts as a robust defense against potential breaches. By either swiping a finger or inputting a security code, your data remains protected. Many popular websites now support secure authentication through VIP. To get started, just scan a QR code and unique security codes will be produced for that site every thirty seconds. With Symantec VIP, both businesses and individual users can authenticate securely from any location and device. The ease of setting up multi-factor authentication, with numerous websites and integrations available at your fingertips, makes it an effortless process to enhance your online security. Embracing these measures not only safeguards your information but also bolsters your confidence in digital transactions.
Learn more