Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.
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AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance.
AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance.
The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. With integrated patch management, software governance, and automated workflows, AssetSonar streamlines IT operations, enhances service delivery, and supports more efficient offboarding processes.
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ProxySG and Advanced Secure Gateway
Symantec offers robust on-premises secure web gateway appliances that safeguard organizations against threats found across the internet, social media, applications, and mobile networks. When paired with the cloud-based Web Security Service, it creates a centrally-managed and hybrid secure web environment. Their scalable high-performance web proxy appliance is designed to defend communications from sophisticated threats that target online activities. With a distinctive proxy server architecture, Symantec's Secure Web Gateway solutions enable organizations to efficiently oversee, regulate, and secure their traffic, ensuring a secure web and cloud usage. The advanced secure web proxy and cloud security solutions from Symantec provide comprehensive insights into SSL/TLS-encrypted web traffic. Moreover, Symantec Web Isolation technology prevents websites from delivering zero-day malware by executing web sessions away from user devices, effectively safeguarding them while transmitting only necessary rendering information to the browser. This multi-layered approach enhances overall cybersecurity while maintaining user experience.
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Symantec Integrated Cyber Defense
The Symantec Integrated Cyber Defense (ICD) Platform offers a comprehensive suite of security solutions, including Endpoint Security, Identity Security, Information Security, and Network Security, effectively safeguarding both on-premises and cloud environments. As the pioneering company to unify and synchronize security functions across these diverse systems, Symantec empowers organizations to adopt cloud technologies at their own pace while preserving prior investments in critical infrastructure. Understanding that organizations often utilize multiple vendors, Symantec has developed the Integrated Cyber Defense Exchange (ICDx), facilitating seamless integration of third-party solutions and intelligence sharing throughout the platform. Unique in the cyber defense landscape, Symantec provides robust solutions that cater to all types of infrastructures, whether they are fully on-premises, exclusively cloud-based, or a hybrid of both, ensuring adaptable protection for every enterprise. This commitment to flexibility and integration underscores Symantec's position as an industry leader in comprehensive cyber defense.
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