SurgyOne Integrations

SurgyScribe is an innovative tool that enhances clinical documentation for hospital healthcare providers by utilizing AI technology. It captures both consultations and dictated summaries from doctors, converting speech into written form while creating organized notes based on templates tailored to specific departments. Additionally, it can seamlessly pull in appointment schedules and patient demographics from electronic health records (EHR), recommend ICD-10 and ICD-11 codes for diagnoses, and facilitate the addition of notes to patient charts for clinician evaluation and approval. Among its features are accurate conversation transcription, formatting options, and the ability to edit notes section by section by re-recording specific parts. Supporting transcription in 89 different languages, the notes produced are maintained in clinical English for consistency. SurgyScribe is particularly geared towards outpatient visits, discharge documents, and referral letters, and it includes a convenient browser extension compatible with web-based EHRs. Importantly, patient identifiers from the EHR are not transmitted to external AI services, and enterprise-level AI accounts can implement settings that ensure zero retention of data. The tool streamlines documentation, ultimately aiming to enhance the efficiency of clinical workflows.

SurgyLearn is an innovative cloud-based platform designed for the education and compliance training of hospital personnel. By allowing hospitals to convert various content formats like PDFs, presentations, and YouTube videos into organized courses, it utilizes AI to create sections, provide narration, and develop quizzes, which can then be assigned automatically based on employee roles, departments, and HRMS integration. The system is optimized for self-paced learning across devices such as smartphones, tablets, and desktops, while also offering live classes, multilingual support for course delivery, and progress tracking features. Additionally, its AI proctoring capabilities ensure secure assessments by monitoring the camera and microphone. Administrators benefit from tools that enable them to oversee course completion and assessment results, set up recurring re-certification schedules, and easily export training records in formats like Excel or PDF for accreditation purposes, including compliance with NABH and JCI standards. SurgyLearn serves as a vital resource for hospital training, HR, quality assurance, and departmental leaders by streamlining the onboarding process, facilitating continuous workforce education, and maintaining audit-ready training records across multiple facilities. As a result, it fosters a culture of learning and compliance, thereby enhancing the overall quality of patient care and operational efficiency.

SurgyFrontdesk is an AI-driven voice assistant designed for hospitals, facilitating both incoming and outgoing patient calls via the hospital’s current PBX system. It effectively manages a range of tasks, such as addressing frequently asked questions, booking, confirming, rescheduling, or canceling appointments, gathering patient registration information, and organizing reminders and follow-ups. After a patient's visit, it can also deliver prescriptions, bills, and reports through WhatsApp or SMS. This system enhances the existing call center without replacing it by directing calls that require human intervention to the appropriate staff. Additionally, it integrates with SurgyCRM, enabling follow-up actions to initiate AI calls or WhatsApp messages while documenting outcomes in patient records. SurgyFrontdesk is ideal for healthcare facilities looking to streamline repetitive patient interactions and appointment processes, thereby freeing up staff to focus on more complex conversations that necessitate human insight. By automating these tasks, it contributes to improved operational efficiency in healthcare communication.