Sugar Discover Reviews

Sugar Discover Description

Sugar Discover provides unprecedented insight into sales performance. This time-aware approach to revenue analysis tracks extensive metrics and historical performance to alert customers proactively to potential issues. Discover also provides root cause analysis without you having to do anything. Sugar is the only CX platform that uses a cutting-edge event stream database to record every customer journey change. This allows you to rewind the past and project the future. Sugar Discover includes key metrics and commonly-used KPIs right out of the box. This eliminates the need to create an analytical database, learn complicated tools, or hire a data scientist. Sugar Discover provides a historical perspective, which is different from standard reporting. It uses data from all points in time to make better decisions. Discover's time-aware technology allows you to understand past performance and make accurate predictions for the future.