Act! Advantage, a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform, is the culmination of nearly four decades of feedback. Every feature is designed to reflect how today’s SMBs run their businesses and helps them stay organized, attract new customers, and turn relationships into results.
Act! Advantage includes the largest injection of new functionality in Act’s history, broadening its footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.
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Certainty Software
Certainty is an enterprise-level auditing and inspection software that can be trusted to help you manage and report on business risk, compliance, and performance metrics quickly and efficiently.
Certainty Software is used by hundreds of thousands of professionals to complete millions of inspections and audits each year. It provides all the tools you need to collect, collate, and report consistent, accurate, and meaningful metrics across your business.
Certainty provides all the tools you need to design, manage, and report on audit/inspection data, as well as help you manage and mitigate any risks, incidents, and issues that may be identified during the audit/inspection process.
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CoreInteract by Altigen
Engage customers throughout the entire journey via voice and digital channels (chats, email SMS, email and social media). Integrate business communications with business system, giving valuable information to employees at every customer touchpoint. CoreInteract's drag-and-drop design makes it easy to manage workgroups and routing rules that meet your business needs. You can set the priority and order of which workgroups will receive customer inquiries. CoreInteract lets you manage your interactions in Teams natively without the need for a separate desktop software or application. Your team members can easily distinguish between customer calls and internal calls by clearly marking workgroup calls. CoreInteract can retrieve a Dynamics 365 customer record for each answered call. This gives you more control over your customer information and allows you to call a customer directly within Dynamics 365.
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Causeway
Causeway serves as an intuitive platform for collaboration, tailored for associations, boards, committees, and teams. Users of Causeway can establish an unlimited number of private workgroups, each equipped with secure spaces for file sharing, discussions, calendar integration, wiki creation, polling, task tracking, and more. These private workgroups facilitate the exchange of ideas and information among committee members, boards, and teams. Members can conveniently share and edit documents using the enhanced document library. The platform includes built-in email lists, with options for users to create customizable standalone lists as needed. Scheduling, RSVPing, and monitoring attendance for committee meetings is made straightforward. Moreover, it supports essential board elections and surveys for committee members. Users can set up tasks, organize them into projects, establish reminders, and monitor progress seamlessly. Collaboration on content is streamlined, eliminating the need for uploading or downloading files. Additionally, Causeway's robust sharing capabilities enable users to interchange content across different workgroups, enhancing overall productivity. These features collectively empower teams to work more efficiently and effectively in their collaborative endeavors.
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