Alternatives to StatusCast

Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.

Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes ­ Chat communication Ticket types ­ Custom views.

Do you still need to manage systems after migrating from the Cloud? Cloud providers require companies to ensure that the infrastructure and services are always available and functioning. What are the requirements of cloud-based companies? > Avoid Alert Fatigue and Notify Incidents You must manage the > Unknown into The Known SendQuick Cloud enables: - Active monitoring with Ping, Port, and URL Checks - Roster Management and Rule Configuration - Users can choose between SMS, Facebook Messenger and Line, Telegram, MS Teams and Slack.

Better Status Page, Free forever Public and private status pages can be branded. Your status page can be customized to reflect your brand. Add your logo, social media links, or point it to a custom URL. Freshstatus keeps your customer in the loop. You can reduce support costs and build trust by communicating the status of your system to customers at any time. Freshstatus private status pages allow your team to have an internal status page that keeps all stakeholders updated in real-time. With a simple interface similar to Twitter, you can create an incident, update the incident in real-time, and change service status. Freshstatus includes incident templates and editable updates. You can also send email to your subscribers or tweet to followers to have complete control over the incident’s communication. You can also use Freshstatus to send private messages and collaborate with your team in context with private notes.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

StatusHub is a flexible IT Incident and Disruption Communication Tool. Create a branded status page and keep end users informed with Internal and external incident communication. With StatusHub you can personalize your incident communication to build reputation and trust: create public or private status pages, choose your brand colors or upload your logo, use your custom domain and communicate to your audience in their language. Real-time IT incident communication Keep your audience informed with a hosted status page. It stays up even if your servers are down, so you never lose connectivity with your end-users Reduce customer service workload Ease strain on your support team from emails, calls, and social media backlash during unannounced service outages Build company reputation and trust Improve customer relationships with transparent incident management processes

A platform that promotes transparency. Ensure that your users are kept informed about maintenance and outages. Our infrastructure is a source of pride. Status.io's systems are available in multiple countries and from different providers. Match your brand using simple design tools. You can also bring your own code. Support for complex distributed systems and multi-tenant infrastructure. We are always building and shipping. Expect constant improvements. Each status page has an API method that allows API consumers to retrieve the current status. Integrates with Librato and OpsGenie, PagerDuty.

Proactive customer communication can stop the flood of support requests that can occur during an incident. Statuspage allows you to manage subscribers and send consistent messages via the channels you choose (email, text message or in-app message). You can control which components of your service are displayed on your page. You can also tap into 150+ third-party components to display the status and mission-critical tools your service depends on such as Stripe, Mailgun and Shopify. Statuspage integrates seamlessly with your favorite monitoring, alerting and help desk tools to ensure a quick response. Eliminate the hassle of incident communication. You can quickly communicate with users using pre-written templates and tight integrations to the incident management tools that you already use. With Uptime Showcase, you can turn your page into a sales and marketing tool. It allows you to display historical uptime for current and potential customers.

StatusIQ is a status- and incident communication platform that allows you to communicate with customers in real time via status Pages, emails, and sms. It also lets you showcase the uptime of your IT resources and can be used to communicate with customers about scheduled maintenances and incidents. It is inevitable that there will be downtime. However, it doesn't have to be like this: wasting support agents or providing poor user experiences are not acceptable. Site24x7 StatusIQ makes it easy to communicate service disruptions, planned maintenance and real-time statuses with customers and end users. Proactive communication is a key responsibility in the event of a service disruption. Reliable, dedicated channels that can post updates can deflect support tickets and keep internal stakeholders informed. This can make downtime into an opportunity to improve the customer experience. Communicate early and often. Quickly acknowledge the problem and post the incident to your status page.

Your users will need to know where to go if your site goes down. We provide a way for you to keep your users informed. Your system status page will be the first place your customers go to when their site is experiencing problems. It gives them a live view of your system status, and will reassure them that you're working to resolve the problem. To update your site's status, you can simply go to your system status admin page. Your status blog should be updated every 30-60 seconds until the system is back to normal. You can communicate with your customers by providing them with an off-site status page. Instead of contacting customers via phone, email, or angry customers, you can provide a clear communication channel that lets people know the problem. Transparency about downtime will increase your users' trust. You can add your system's Facebook and Twitter accounts to your OffsiteStatus pages.

One platform for alerting and monitoring uptime, on-call, and alerts. Made for uptime heroes. ilert will call you when your site goes down so you never miss a critical alert. Don't rely solely on SMS alerts. ilert will notify you via SMS, phone call, and push for urgent issues. You can also acknowledge them with a single click. You don't need to log in anywhere. With on-call schedules, automatic escalations, and alerting the right person, you can always alert them. ilert does more than alerting. It doesn't matter if it's your server, API, or website. ilert allows you to monitor the performance and uptime of your entire online presence. ilert also has heartbeat monitoring so you can monitor your monitoring tools. To reach on-call team members using a dedicated number, use the same tool that you use to manage incidents. Calls are routed using the same on-call schedules, escalation, and routing as for alerts. ilert seamlessly integrates with your tools via pre-built integrations and email.

xMatters, an intelligent communications platform, is designed to accelerate critical business processes, including IT operations, DevOps, and major incident management processes. xMatters is trusted by more than 1000 global companies. It provides intelligent communication tools that enable effective IT management, business continuity management and employee engagement. The platform offers unparalleled reliability and innovative functionality.

Our major incident, mass notification, and planned maintenance solutions will keep your employees safe, informed, and productive. You can keep your team safe with timely communication updates. This prevents potentially dangerous events like cyber incidents, business continuity events, major incidents, and disasters from getting worse. Klaxon is the best tool to facilitate flexible and efficient communication in your company. Klaxon offers multiple notification channels. Users can choose how they want to receive major incidents notifications via email, SMS Voice/Telephone or Smartphone App. Two-way communication. Two-way communication. Recipients can use two-way communication to let you know if they have been affected, mark them as safe, and much more. Efficient incident management.

OnPage is an incident management system that integrates with a secure smartphone app. This allows response teams to get the most from their digital technology investments. OnPage's solid escalation features and on-call capabilities, as well as persistent notifications, ensure that critical alerts are not missed by IT and physician teams. OnPage is trusted by organizations to manage all their critical notifications, whether they are looking to minimize IT infrastructure downtime or reduce incident response times for healthcare providers. OnPage incident management improves critical communications in a variety of industries, including healthcare, IT support and manufacturing. OnPage's incident management platform ensures that critical notifications are received by the right people at the right time. You can track the status of each message with full-time-stamped audit trails.

All-in-one tool that combines reliable uptime and performance monitoring, hosted page status pages, and incident management. Get instant alerts for downtime and performance metrics. Communicate maintenances and incidents to your users using simple status pages. To resolve issues together, developers and customer service can be teamed up. To keep your users informed, create incidents, add real time updates and change your services status. You can instantly alert your team and communicate issues with the integrations that you love. Send notifications to your users and publish updates about maintenances or incidents. To share your internal status page with colleagues and teammates, set a password. Your status pages, monitors, and teammates can be organized into projects. Modify the headers, parameters, or method of your HTTP monitors. Configure internal status pages and secure them with a password.

Organizations must maintain effective communication with their employees to ensure critical information isn’t overlooked. With the multitude of communication channels available—such as intranets, emails, and collaborative tools—important messages can often get lost in the mix. The Channels solution addresses this challenge by delivering key updates directly to employees' computers and mobile devices, seamlessly fitting into their existing workflows. Share notifications that provide direct access to information pages, documents, and applications with just a click. Communicate essential messages visually and effectively, ensuring they capture attention multiple times daily. Leverage workstation backgrounds to share updates or reinforce corporate identity internally and externally. Instantly alert your workforce and deliver urgent or priority messages to their screens in real-time.

Keep your customers safe with up-to the minute updates. Our monitoring automation technology does the hard work so that you don't have. You can speak to us anytime you need assistance. Every employee in the company knows the latest story, whether they are answering helpdesk questions or assisting with account management. The status page is accessible from any mobile device and can be accessed by anyone. Trust is built by sharing downtime and honesty with the services you use. The Status Page is designed to show the most recent updates. Customers are less likely to contact your helpdesk with questions if you take a proactive approach. Schedule automatic maintenance to keep you stress-free and display the upcoming maintenance.

Meet Cachet, an open-source status page system. Cachet is software that reduces downtime. Cachet is used by great companies around the globe to communicate downtime and system failures to customers, employees, and shareholders. Cachet can be installed by us! To get Cachet up and running quickly, use our professional installation service. Cachet is carefully designed and coded. Bootstrap 3 is used to make Cachet responsive. It works beautifully on any device, including your phone, tablet, and desktop. Sometimes, it's impossible to manually update your status page with incidents or component status changes. We totally get that. Cachet comes with a powerful but simple JSON API. Sometimes maintenance is necessary. Cachet allows you to schedule events in advance. After the maintenance period has expired, the incident is automatically added to the timeline.

Ninja protects a website from a crashed. If something goes wrong, your team will be notified in less than 30 seconds. Notify Ninja will save your servers and websites from major downtimes and technical issues.

Appchkr is a family of software that provides uptime monitoring, alerting and reporting. It includes advanced, high-powered, general-purpose types for large networks and servers farms, as well as simple, basic types for small businesses and individual websites. 10 targets are free forever Background operation is completely hands-free. Quick setup, quick alerts, unmatched features set, and a high performance/price ratio. It runs on any version of MSWindows or Linux. It checks both intranets and WANs as well as the internet. Support and distribution worldwide You can save your time, your network and your budget. Types specialized for databases, facilities management, security, and QA/QC/Certification/test systems. Integrates with Slack/Pagerduty. Offers public status pages. Integrated diagnostic tools reduce downtime and prevent it from happening. Interchangeable via web browser or command line. Cost-savings are minimized by using auto-flex. Extensive documentation.

DeskAlerts allows you to send over 10 000 critical notifications in just 1-2 seconds to employees' laptops, desktops, and mobile devices. Our 100% open rate guarantee and high visibility gives you the best combination. Integration with Active Directory, SSO, API integration. DeskAlerts software automatically tracks alert activity and stores it in centralized storage. This allows for instant reporting of user receipts. DeskAlerts, a multi-purpose corporate communications system, is fully customizable and can be used to communicate with multiple internal channels. DeskAlerts is fast and easy to use. It can be used as a notification system, but also as an effective system for internal communications and employee feedback.

A centralized platform that integrates all production events, runbook governance and automations with advanced analytics to manage your cloud operations will help you control the flow of your cloud operations. Designed to increase productivity and help every member of the team achieve more. Whether you're a cloud native or a scale-up company, XiteiT makes it easy to manage the daily complexities of your cloud operations team. CloudOps automation platform and orchestration platform that integrates all the organization's productivity tools, monitoring, and automation platforms. All your cloud operations tasks can be managed from one place, allowing 360o visibility and operational consistency. This platform also makes use of existing people and processes to improve incident response and production management. Operational visibility is key to ensuring that decisions are made quickly and that remediation times are reduced.

Automate Incident Alerting. Alert Catcher allows to consolidate and automate alerts from mission-critical systems (SIEM/EMS). All notifications and alerts can be customized based on preference. Escalations can also be created tickets in Jira Service Desk. Information Security Management department. Jira Service Desk platform owners, as well as departments processing applications from other information systems. For IT and/or software development departments. Allows you to create/update incidents at your own endpoint. Integrate with many SIEM /EMS systems. The additional entity - connection - is required to identify third-party systems in Alert Catcher.

Incident management, emergency mass notifications and business continuity software. Sentinel is a platform for crisis communication that can help you speed up and improve your response to crises. You can send instant conference calls, send mass notifications, share documents, and communicate via chat channels. Sentinel was designed to be mobile-first and can be accessed from any device at any time. Administrators have 24/7 access and all data is protected for post-incident review. Sentinel is protected against cyber-attacks, server loss, and other threats via a single tenant cloud server. Two-factor authentication adds an additional layer of protection to the Sentinel crisis console. Sentinel Incident Management App is also available in white label version. Clients can add their name and branding. Sentinel is widely used in critical incident management and crisis response in the entertainment, legal, and engineering industries.

Automate service catalogs and alert audits across all your observability tools. Temperstack gives visibility, surfaces issues proactively, and allows collaboration across teams - from CTOs to SRE Engineers. Control metrics, prevent system downtimes, fix issues, and improve the reliability of your system. Visualize dependencies and streamline SLOs to achieve goals. Automate alerts and reduce fatigue. Measure, streamline and accelerate incident resolution. Facilitate postmortems and optimize configurations to cultivate excellence. Temperstack integrates the most popular monitoring software, providing a unified interface for all observability. Operates on most cloud providers. Integrate tools into the entire development toolchain. Experts are available to help you at any time. No heavy lifting of infrastructure is required.

Zenduty's platform for incident alerting, response orchestration and on-call management helps you to institutionalize reliability in your production operations. You can get a single view of the health and performance of your entire production operation. Respond to incidents 90 percent faster and resolve them 60 percent faster. Implement customized and data driven on-call rotations for 24/7 operational coverage of major incidents. Implement industry-leading incident response protocols and resolve incidents quicker through effective task delegation. Bring your playbooks into your incidents automatically. Logging incident tasks and actions items will help you to produce productive postmortems for future incidents. Suppress loud alerts to allow your engineers and support staff to focus on the alerts which are important. Over 100+ integrations for all your APMs and log monitoring, error tracking, server monitoring, ITSM Support, and Security services.

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

Intermapper's network monitor software allows you to create a map of your network, giving you an instant view of what's going on. Statuses are colored and indicate what's happening. You can choose from a variety of map layout options, and even different icon choices to bring your IT environment to life. Intermapper provides real-time alerts via email, text, sound, and other means when there is trouble. Technology issues can be identified and fixed before customers or users are affected. You can spot problems in your distributed environment in seconds, not hours. Your IT team and you will save time, reduce frustration and keep customers happy. Intermapper network mapping software allows you to automatically discover and document all IP-enabled devices in your network in just minutes. You can customize the look of your map by adding hundreds of icons or background options. To show specific network areas, you can create hierarchical and sub-maps.

A Hund status page allows you to monitor services and keep your audience updated about any changes. Hund offers a variety integrations to notify your audience when service statuses change. You can curate your subscribers with notifier subscription controls. You can add, delete, or modify them as you wish. You can choose what your subscribers listen to or let them decide. To give your audience a complete explanation of maintenance and downtime, create issues. From start to finish. You can also choose to override the auto-state of any issue's affected parts for greater flexibility. Hund's in-house monitoring platform automatically updates any ICMP-enabled server or HTTP/S endpoint, port TCP/UDP port or DNS query. You can use a third-party monitor like AWS CloudWatch or PagerDuty or Pingdom and New Relic. Or, you can build your own monitors with our Webhook integration. This integration includes an optional dead-man switch to report downtime.

Help Desk for Managed Services Providers Customer Service and Device Management. Managed Service Providers, or MSPs, are responsible for monitoring and servicing increasingly complex IT infrastructures. Automating these processes as much as possible helps minimize downtime and reduce inconvenience. It is not enough to provide a Help Desk portal for customers to stay competitive in the market. A complete tool is required to manage all aspects of a Service Providers' business. Our IT Asset Management gives you a complete view of all devices at your customers' locations. This includes their infrastructure such as IP addresses, subnets and network devices. It also shows installed software and operating system information. The Service Desk tool lets you manage deadlines and contracts, as well as respect SLAs. You can also include salespeople to inform them about the client status.

Statuskit allows you to create custom status pages and events tracking to help you foster communication. Interrupted services are a part of daily operations. You can customize our service update to let your clients know that everything is under control. You can turn your service disruption into a positive customer experience by tracking all events. Active incidents display transparency and show how transparent your business is. StatusKit allows for customization of almost everything, including incident status and service status. This allows you to better describe incidents and services. Your customers can subscribe to your statuspage via Email Feed, Webhook, Webhook, Facebook Messenger, and Facebook Messenger. StatusKit allows you to create your own Mailgun API key. A simple, one-page status report facilitates better communication between your service and customers. Providing information about active events and incidents demonstrates the transparency of your business. StatusKit is suitable for all types of businesses because it can be customized with a category and status.

Downtime Monkey monitors your websites and checks if they are up or not. You can set up monitors in minutes. Simply add the URL (web address), and you can start monitoring. Free accounts allow monitoring up to 60 websites. Pro accounts allow monitoring of up to 1000 websites. An email will be sent to you if your website goes down. Each monitor can turn on or off email alerts individually. All emails sent to a Free account are sent to the registered email address. Pro users can register multiple email addresses, and choose a different email address to be sent to each monitor. SMS alerts are an optional feature for users of Free accounts, while Pro accounts come with free SMS credits and annual subscriptions. Pro users can schedule custom alerts for SMS and email notifications.

All your business needs including uptime monitoring, cron job monitoring, and eye candy hosted status pages are covered in one tool. Everything you need to keep the business running smoothly. WebGazer allows you to monitor websites as well as REST API endpoints. It sends an HTTP request to check the service's status with a configurable frequency. If an issue is found, it immediately sends a notification. WebGazer performs additional checks upon detection of an incident and sends a notification only if it is confirmed. This prevents alert fatigue. Instantly get notified by email, webhook, PagerDuty and Slack when an incident occurs. You can check the status of services as often as every 60 seconds! Too much? You can set it as low at 24 hours. A sign of a possible disaster is poor performance. You can prevent performance problems from becoming serious incidents.

Are you looking for a high level of uptime for your servers? The Pingability service monitors servers (including web page checks and email server checks). We can notify you if your server goes down so that you can quickly respond. You can tell Pingability which websites and services you want to monitor. We will monitor them as often as you wish. If the service is down, Pingability will notify (via email, SMS, or phone) you. To access detailed analysis and uptime reports, you can visit the site at any hour. Pingability can monitor web pages of any type. It can check SSL secured URLs at no extra cost, check for keywords on the page, and verify that the page responds within a specified time. Pingability can check more than just web pages. It can also check your email server for errors and accept delivery from an email address you provide.

Your organization will be stronger through incident management. Kintaba helps you manage, respond and recover from major incidents and outages. Kintaba is modern incident management made simple. One-click paging, IMOC and oncall rotations are all possible with Kintaba. You can also import employee directories to quickly add and manage responders. Rich Slack-integrated chat, activity logging and communication can bring people together. This will allow you to quickly mitigate the incident without having to worry about writing status emails. Your team will have easy access to critical information after severe events with automated Postmortem creation, distribution and review scheduling. Kintaba makes it easy to implement modern incident management across the entire lifecycle of your company. Instant chat, automated event monitoring, automated IMOC rotations, included postmortem templates and auto-scheduling are just a few of the many features that Kintaba offers.

RapidAlerts streamlines internal communication by streamlining the way businesses communicate to their teams. Our software ensures critical information is delivered quickly across multiple channels including desktop alerts and scrolling tickers. We also offer corporate screensavers and mobile employee apps. Businesses can engage their employees in innovative ways with customizable features such as wallpaper and lockscreen management. RapidAlerts is a flexible and reliable solution for communicating critical events to team member, no matter what device or location they are on.

Nextup.ai solutions are used by top organizations around the world to increase productivity in Slack. Stop switching between Jira and Slack. Slack can help you organize your meetings and follow ups. Slack first supports workplace productivity. Jira Integration+ was built to work in Slack, so you can manage Jira projects from any context. Slack makes it easy to create and update your Jira projects and keeps your team moving. Slack first support for Jira Service Desk will delight your users. HelpDesk+ eliminates the tab-tango by allowing your team to track all of their requests without having to switch contexts. Morgan organizes and maximizes your meetings. Slack allows you to run standups, custom meetings, and retrospectives. It also has built-in AI that helps reduce meeting time. Jira Integration+ was built to work in Slack, so you can manage Jira projects from any context. You can easily create and update Slack and keep your team moving.

Your website is your business, as long as your customers can reach you. Even if your website is online 99 percent of the time, this means that your customers are unable to reach you for over 7 hours each month. SiteUptime provides remote monitoring services that are free and provide advanced, reliable support for your website. We notify you immediately via SMS text message or email if your website goes down. This allows you to fix the problem before it affects your customers, reputation, and money. Our service also provides detailed statistics on your website's availability, response times, and other information so you can track how often it is down. Multi-Check technology allows us monitor your website from different locations to ensure that it is accessible from all possible Internet points. Each monitoring location tests your website independently and is time-synchronized. The results are then reported to a central database.

Constraints can happen. Machines go down. Parts are delayed. It is part of the production process. It's how fast you can respond and how well you synchronize your responses that really matters. SyncAlert™, a real-time alert system and escalation software, provides visibility to all production issues and mobilizes an immediate response based upon your standard operating procedures. SyncAlert™, software activates when a production event occurs. Its alert management system and notification systems immediately kick in to notify the people responsible for handling the issue, minimising downtime. SyncAlert™, software embeds the corresponding standard operation procedure with each production ticket, so that there are consistent action plans and estimates for resolution time. Machine-level events and work cell disruptions can be managed immediately. Mobilize response teams for the shop floor and beyond.

A solid corrective action plan is essential to help your employees become the best they can. Organizations today are facing problems with inconsistencies, lack of oversight, and organizational disconnect when it is time to manage employee corrective actions. The PCA software solves these problems so that your Team can concentrate on improving culture, team building and efficiencies, as well as cost effectiveness. The PCA Solution can be customized to meet the needs of your organization. Super Users within your company will be able create flows and route. PCA integrates easily with your HR systems such as SAP, PeopleSoft and Workforce. The integration is a one way transmission of data that keeps your HR systems secure. PCA integrates company policies, procedures, and SOPs. In a central automated application that focuses on the issue and not the process.

Unreported and uninspected information can be revealed. Unrivalled visibility and involvement can help you create safer, happier, more productive workplaces for your employees. Managers and frontline employees expect mobile-first, frictionless reporting, workflows, communication, and communications. A small number of people use most reporting systems, and they fail to include them. This results in a lack of or distorted situational awareness that can lead to unexpected surprises and insufficient or skewed situational awareness. It's not just the management teams that are aware of the pressing issues, and all the small observations that can impact your business and operations. They are eager to be heard, to participate, to solve problems and have an impact. Different reporting tools for different functions increase the ease of use for end-users. Falcony empowers your stakeholders and employees with a perfect companion that allows them to share everything they see, inspect, collaborate on, and resolve.

Your status page will load much faster than the rest. It is completely static and loaded from a CDN without any backend servers or databases. After every update, we create a new static status webpage. This makes it 10x quicker to load than Statuspage.io. While most status page services start at an affordable price, they quickly go up in value! Instatus will not penalize you for your success by charging more as you gain experience. It was designed with pricing in mind. It is static so we don't have to charge more for higher traffic. We also allow you to use your SMS (like Twilio & Nexmo). This means you don't need to pay a monthly quota. You only pay for what you use Instatus won't cause you headaches, but it will help you grow your business. You can add as many team members you want. You can get as many customers as possible - at no additional cost!

A powerful incident reporting system is essential to learn and improve your organization. Zenya FLOW, a simple and easy-to-use reporting system, is available whenever and wherever employees need it. This will increase their willingness to report. The incident management process must be logical. Everyone should know who is responsible for what. Lessons learned and improvement opportunities are derived from causal analyses. Zenya FLOW can also be used to manage workflows within an organization. It allows you to create your own forms and workflows, which are tailored to your organization's processes. With powerful tools, you can perform root cause analysis and set up actions for improvement. You can also keep track of your progress with real-time dashboards. Set up a range of workflows quickly and flexibly to support your organization's recurring, regular tasks.

Sedai intelligently finds resources, analyzes traffic patterns and learns metric performance. This allows you to manage your production environments continuously without any manual thresholds or human intervention. Sedai's Discovery engine uses an agentless approach to automatically identify everything in your production environments. It intelligently prioritizes your monitoring information. All your cloud accounts are on the same platform. All of your cloud resources can be viewed in one place. Connect your APM tools. Sedai will identify and select the most important metrics. Machine learning intelligently sets thresholds. Sedai is able to see all the changes in your environment. You can view updates and changes and control how the platform manages resources. Sedai's Decision engine makes use of ML to analyze and comprehend data at large scale to simplify the chaos.

SIGNL4 is a mobile alerting app that allows teams to track, escalations, and ownership transparency. It offered reliable alerting via push, SMS, voice and voice calls, as well as duty planning and collaboration. SIGNL4 allows for a faster response to critical alerts and major incidents, as well as urgent service requests. Get the SIGNL4 app from https://www.signl4.com.

You don't have to scramble to communicate with customers during system outages or scheduled maintenance activities. Our platform allows you to publish a status dashboard and let our systems handle communication so that your teams can concentrate on problem resolution. Your customers can choose how they want to receive notification of incidents and scheduled maintenance status. StatusDashboard supports multiple notification channels, including web/mobile and email, SMS, webhooks. Slack, Teams, and more. You can customize the look and feel to suit your company's needs. Launch multiple status dashboards within the same account if you need production/development or public/private separation. For more complex functionality, integrate with the StatusDashboard API.

Squadcast is a tool for incident management that was specifically designed for SRE. Squadcast Actions can help you create a culture of blamelessness by reducing the need to have physical war rooms.

Alliance is a HIPAA-compliant, integrated Hospital Security Management System that is HIPAA compliant. It was created by law enforcement personnel to manage both day-to-day operations and major events. The software comes pre-packaged and includes 100s of reports that can be used by risk managers as well as hospital's Joint Commission Committee. Alliance's tools are optimized for efficiency and can handle everything from minor incidents to major events such as an act of terror, earthquake, flood, flood, or earthquake. Dispatch (Event Desk), a tightly integrated system that locates critical information quickly, reduces dispatcher stress and minimizes input mistakes. The interface is intuitive and automated tools make it easy to enter incident data quickly. This allows personnel to "populate" the database using forms that are specific to their task.

Infizo Desk is the leading software solution for incident management. Manage and prioritize help desk tickets seamlessly with the latest features, such as intelligent ticket assignment and automated categorization. These features are designed to maximize operational efficiency and minimize response times. Our sophisticated ticketing software allows you to efficiently track and manage help desk requests, ensuring that every issue is resolved promptly, increasing customer satisfaction. Assign tickets to certain user groups or individuals. This simplifies ticket assignment and ensures accountability for every action taken. Convert incoming emails to help desk tickets automatically, allowing seamless creation and integration of email communication. Set service level agreements for ticket response times and resolution. This will ensure prompt and efficient support.

DisasterLAN (DLAN) is Buffalo Computer Graphics’ flagship emergency management product. DLAN is a secure, web-based software that can be accessed from anywhere, from any device. DLAN provides tools for shared situational awareness and workflow-based information management. Featured modules include Ticket Manager, Status Board, Asset Management, Mobile Responder, GIS, Situation Reports, Incident Action Plans, and Finance. The DLAN system is extremely intuitive and requires very little time to train end users. It also includes simple administration tools, which require no knowledge of programming languages. Since its development in 2002, BCG has continuously supported and improved upon the software. It is available as an on-premise, cloud, and hybrid solution. Options for small and large, public and private sector implementations are available. Industries served include emergency management, healthcare, transportation, utilities, education, & corporate.