SquadStack Description

Our outsourcing platform effectively oversees your outbound calling initiatives using an advanced technology framework, artificial intelligence, and readily available telecallers. Begin welcoming new clients to your platform and initiate their onboarding process smoothly. Support and educate your customers throughout their entire onboarding experience to minimize drop-off rates. Engage with your gig workforce consistently and onboard them effectively to enhance retention and boost productivity. Mitigate interruptions in your delivery cycle by proactively contacting leads to verify whether a reattempt at delivery is necessary and to ensure accurate address capture. Elevate your customer experience and decrease return-to-origin rates by reaching out to customers via calls to confirm cash-on-delivery orders and eliminate duplicates. Additionally, streamline the process of scheduling appointments for your sales team to save both time and resources, ensuring a more efficient workflow overall. This comprehensive approach not only optimizes operations but also strengthens customer relationships.

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Integrations

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Reviews - 1 Verified Review

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Company Details

Company:
SquadStack
Year Founded:
2013
Headquarters:
India
Website:
www.squadstack.com

Media

SquadStack Screenshot 1
SquadStack Screenshot 1 SquadStack Screenshot 2
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Online Support

SquadStack Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Campaign Management Software

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Telemarketing Software

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Sales Intelligence Software

CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting

Data Science Software

Access Control
Advanced Modeling
Audit Logs
Data Discovery
Data Ingestion
Data Preparation
Data Visualization
Model Deployment
Reports

SquadStack User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Telecaller expert
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Earning platform without investment and any charges

    Date: Aug 31 2023

    Summary: So my overall experience is the i made 257₹ in just single 4.5 hours and yesterday in rakshabandhan i made 65₹ in one hour. And if you done your work with community guidelines the admin and senior support you best and thats my very excellent experience with the my colleagues.

    Positive: I liked most about SquadStack is you do not need to charge with anything this app don't have any subscription. You just have to done test and if you are qualified you have task in your task section and you can earn 60 to 70 rupees per hour easily just make your communication skills better.

    Negative: I didn't like about SquadStack is that the if don't done your goal they remove instantly from task and the complain.

    Read More...
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