QEval
QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.
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Squaretalk
Squaretalk is a powerful contact center solution that transforms how modern sales teams connect with prospects and customers, convert sales opportunities, and grow their operations. It offers AI Voice Agents, omnichannel communication (including voice and WhatsApp messaging), powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability without additional complexity or costs..
With local numbers in over 150 popular and niche destinations, we enable businesses of all sizes to establish and maintain a local presence, build trust, support their global expansion, and shorten sales cycles.
Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.
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Spekit
Spekit is the only enablement platform that centralizes and automatically surfaces the answers, content, and training sales reps need to thrive - right when and where they need it.
Unite your playbooks, resources, training, and sales content within Spekit, and it becomes instantly accessible, shareable, and trackable from any tool or workflow. If your sales reps are there, now your enablement is, too.
Meet the enablement experience that sales reps adopt instantly, use constantly, and love deeply.
Key use cases:
- Sales content management: Centralize, share, track, and analyze sales content.
- Knowledge and enablement: Surface playbooks, onboarding, and coaching where reps are selling.
- Tool and process adoption: Guide, support, and align reps through tool & process changes.
The Spekit difference
Infinitely easier creation. Infinitely versatile access. Spekit is a new enablement experience unlocking sales rep potential by eliminating the distance between questions and answers.
- 10x faster content creation with AI
- Contextual: Works where your team works - automatically.
- Easy, no-code setup: Lightweight and agile.
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Open LMS
Open LMS is the world’s largest commercial provider of hosting services and support services for open-source Moodle™. Since 2005, we have efficiently supported educational institutions and companies with a suite of technology and level of customer service that allows Learning & Development professionals, LMS administrators, and instructors to focus on creating quality learning and an engaging learning experience that allows both learners and stakeholders to enjoy learning and track learning results.
We’re part of Learning Technology Group plc (LTG), a leader in the workplace digital learning and talent management market that has been recognized as a strategic leader in digital learning on the Fosway 9-Grid™ for five consecutive years.
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