SocialBugCRM Description

SocialBugCRM enables businesses to maintain strong connections with their customers while enhancing operational efficiency. Our team is not only capable but also eager to tailor our CRM solution to meet your specific needs. The foundation of our CRM is designed for effortless integration with your website, allowing for the streamlined addition of new modules as required. Should you need a particular module that is not currently available, feel free to reach out, and we may be open to developing it for you.

Moreover, SocialBugCRM can implement an interactive widget on your site, working in conjunction with your existing secure authentication methods. This facilitates a smooth single sign-on experience from your website to our CRM. For instance, in the case of affiliate party plan businesses, once users authenticate on your site, they can easily access the widget to log into the CRM and place party orders. Similarly, this can be beneficial for any membership-based website that aims to provide customers with a tailored portal reflecting your company's specific digital processes. By doing so, we enhance user experience and streamline interactions between your business and its clientele.

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Pricing

Pricing Starts At:
$25.00/month
Pricing Information:
Price start at $25/month but it depends on modules/features enabled + usage fee which is based on CPU time / Bandwidth / Database usage.
Free Trial:
Yes

Integrations

API:
Yes, SocialBugCRM has an API
View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
SocialBug
Year Founded:
2014
Headquarters:
United States
Website:
socialbug.io
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Dashboard

Dashboard Team Page Orders Autoresponders Bonuses Party Order
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Customer Support
Business Hours
Online Support

SocialBugCRM Features and Options

MLM Software

Commission Management
Distributor Management
Inventory Management
Lead Management
Multi-Country
Order Management
Payment Processing
Prospecting Tools
Sales Reports
Shipping Management

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Affiliate Software

Affiliate Management
Affiliate Tracking
Banner Management
Commission Management
Contest Management
Coupon Management
Email / Newsletter Communication
Fraud Detection
Multi Level Marketing (MLM)
Multi-Language
Social Sharing

Warranty Management Software

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

SocialBugCRM User Reviews

Write a Review
  • Name: K H.
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Run!! WORST company ever!!

    Date: Jan 26 2023

    Summary: Terrible!! Too many to list. Everything was bad from A to Z. The day I finally had enough and canceled was the only relief there was!

    Positive: Nothing! There are no pros to list here. I waited and paid for 6 years for them to get it working properly.

    Negative: With no exaggeration... The support rep is an extreme abuser when on their end things are broken. He will also tell you to pay when they have a glitch or something needs fixed to improve their software. He will always tell you that they don't need you because they have better customers who pay more. I have stored tons of emails of verbal abuse. On top of it all the product is very outdated, slow, hard to use and constant bugs and glitches. The worst company I have ever dealt with! Leaving for other software has been a huge relief and saved a ton of money vs what I paid for 6 years that they never did get working properly.

    Read More...
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