SmartSense Description

SmartSense was created by Digi International, a global leader in IoT, to protect critical environments in healthcare and food service, transportation and logistics, and other areas. Our solutions provide actionable enterprise insight and empower your teams with intuitive tools that improve standard operations, reduce loss, and ensure compliance. SmartSense connects all your operations to provide visibility into compliance and execution performance at all locations. SmartSense has designed and built our end-to-end solution to ensure performance, support, and implementation without compromise. To record data, calibration sensors and data loggers can be added to critical assets and environments. This data can be used to trigger alarms when there's a problem or provide insight into your equipment's performance.

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Integrations

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Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
SmartSense
Year Founded:
2005
Headquarters:
United States
Website:
www.smartsense.co

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Videos
Customer Support
Phone Support
Online

SmartSense Features and Options

Compliance Software

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Industrial IoT Platform

Condition Monitoring
Data Visualization
Factory Data Analytics
Machine Learning
Machine Workflow Creation
Predictive Maintenance
Production Line / Factory Insights
Real-Time Monitoring
Reporting / Analytics
Smart Alerts / Notifications

SmartSense User Reviews

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  • Name: Cindy M.
    Job Title: Owner Food Service
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Customer Service

    Date: Jan 06 2023

    Summary: I am leaving the company after over 20 years due to the lack of response and customer service they "provide"

    Positive: The product works well. The app works well and it is accurate. No issue with the product, mine rendered useless due to cell tower updates and technology.

    Negative: NEVER been more UNHAPPY with a company then I have been with the customer service and complete lack of knowledge of their products as I am with this company. I have been a customer for over 20 years, originally with Tempalert and they were bought out. I am leaving the company as they seem irresponsible and do not care about their customers. So very disappointed and totally let down.

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