SmartEquip Description
SmartEquip offers a comprehensive platform that enables fleets to provide their technicians with product support information tailored for every brand within their inventory. By streamlining the ordering process for the correct repair parts, downtime can be significantly minimized. The platform features serial-number-specific parts lists and schematics, allowing equipment owners to quickly restore their machinery to operational status. With access to current electronic parts diagrams linked to specific serial numbers, technicians can efficiently diagnose issues and pinpoint necessary components. It’s reported that technicians often devote up to half of their working hours to these tasks, but SmartEquip Procurement can potentially enhance their effective working time by as much as double. The platform is designed to be customizable, offering advanced catalog technology along with support materials and ordering features for direct customers, dealers, and distributors alike. Additionally, it provides a fully-branded white label marketplace that capitalizes on this intelligent catalog technology to facilitate transactions across various brands, ensuring a seamless experience for all users. This innovative approach not only boosts productivity but also fosters better communication and efficiency throughout the repair process.
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