Simplifier Integrations

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Introducing Microsoft 365, previously known as Microsoft Office 365. Unlock your creativity and accomplish your goals with a suite of tools including Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Microsoft Teams, Yammer, and more. A subscription to Microsoft 365 grants you access to the latest versions of Office applications, both on your desktop and online, along with timely updates as they are released. Whether you're using a desktop, tablet, or smartphone, Microsoft 365 combined with your device and an internet connection ensures you can maintain productivity from any location. OneDrive ensures that your work is accessible from anywhere, allowing for seamless collaboration and sharing with others. Plus, support is readily available through email, chat, or phone, connecting you with a real person whenever you need assistance. Embrace the power of Office today and find the subscription plan that best suits your needs for ultimate efficiency. Now is the perfect time to elevate your productivity game.

Jira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.

Our goal is to systematically arrange the information available globally so that it can be easily accessed and utilized by everyone. When you conduct a search, you encounter thousands, if not millions, of webpages filled with valuable information. The process through which Google determines which results to display begins well before you initiate your search, driven by a dedication to deliver the best possible information for your needs. Prior to your search, Google meticulously organizes data about webpages within its Search index, which serves as a colossal repository that surpasses the collective knowledge stored in all the libraries around the globe. In mere moments, Google’s Search algorithms sift through hundreds of billions of webpages contained in our index to identify the most pertinent and useful results tailored to your query. To enhance your search experience, Google presents results in various practical formats, including maps with directions, images, videos, and narratives, and we continually innovate to introduce new methods of information presentation. This ongoing evolution underscores our commitment to improving how you access and interact with the vast wealth of information available online.

HubSpot Marketing Hub will help you grow your traffic, convert leads and prove ROI. HubSpot Marketing Hub is an all-in-one marketing software that helps brands and marketing professionals launch and maintain effective campaigns that help them get noticed. This includes SEO (search engine optimization), writing blogs and creating web content (CMS), as well as leveraging social media such as Facebook, LinkedIn, Twitter, and others. Marketing Hub will help you and your team increase traffic, convert leads, track your entire funnel, and more. Drag and drop your way into professional email templates and landing pages. You can quickly publish blog posts that make you an authority on any topic and help you get noticed online. Your content is responsive, so visitors can access it from any device. Get real-time SEO recommendations and create a content strategy that adapts for modern search. You can also find out more.

Experience a mobile and intelligent intranet designed to enhance collaboration and content management while empowering teams. With SharePoint, you can easily share and manage knowledge, applications, and content, enabling swift access to information and seamless collaboration within your organization. This platform provides dynamic and efficient team sites tailored for every project team, department, and division, allowing you to share files, data, updates, and resources effectively. Personalize your site to optimize your team’s workflows and collaborate securely with colleagues inside and outside the organization, regardless of whether they are using PCs, Macs, or mobile devices. Foster unity and keep your employees informed across your intranet, while promoting organizational efficiency through the shared use of resources and applications on home sites and portals. Create captivating communication sites to narrate your organization's story. Additionally, stay updated with personalized and targeted news through both the web interface and SharePoint mobile apps. With powerful search capabilities and intuitive methods for discovering information, you are only a click away from the resources you need. Every feature is designed to enhance user experience and drive productivity within your teams.

Microsoft Entra ID, previously known as Azure Active Directory, serves as a robust cloud-based identity and access management solution that integrates essential directory services, application access control, and sophisticated identity protection measures. Enhance your organization's security with this cloud identity solution, which effectively links employees, clients, and partners to their applications, devices, and valuable data. Utilize robust authentication methods and risk-adjusted access policies to secure resource access without sacrificing user experience. Ensure a quick and straightforward sign-in process throughout your multicloud infrastructure to boost user productivity, minimize password management time, and enhance overall efficiency. Centralize the management of all identities and access to applications, whether they reside in the cloud or on-premises, to gain better visibility and control over your organization’s resources. This comprehensive approach not only protects sensitive information but also fosters a seamless and efficient working environment for all users.

SAP ERP, an integrated software solution by SAP, allows businesses to oversee and streamline their essential processes through a cohesive platform. This comprehensive system encompasses various functions, including finance, supply chain management, human resources, procurement, manufacturing, and customer relationship management. By promoting seamless information flow across different departments, SAP ERP ensures that data remains consistent and current throughout the organization. Organizations can choose to implement specific modules tailored to their needs, such as Financial Accounting (FI), Sales and Distribution (SD), or Materials Management (MM), among others. Its modular nature enables businesses to adopt only the functionalities they require. Additionally, the system offers a high degree of customization, empowering enterprises to adapt it to their particular industry demands and operational objectives. Consequently, SAP ERP has gained significant traction among companies of varying sizes and sectors, solidifying its position as a vital tool for modern business management.

Enhance your planning, improve collaboration, and accelerate delivery with a range of contemporary development services. You can utilize the full suite of DevOps solutions or select only the ones that enhance your current workflows. Speed up the delivery of value to your users by leveraging effective agile tools designed for planning, tracking, and discussing tasks within your teams. Utilize CI/CD pipelines that accommodate any programming language, platform, and cloud environment for seamless building, testing, and deployment. Easily integrate with GitHub or other Git providers for continuous deployment. Enjoy unlimited cloud-hosted private Git repositories and work together to produce superior code through pull requests and sophisticated file management options. Test and deploy your applications with assurance using both manual and exploratory testing methods. Develop, host, and distribute packages among your team, while effortlessly incorporating artifacts into your CI/CD workflows with just a click. Furthermore, connect with a myriad of extensions ranging from Slack to SonarCloud, along with thousands of additional applications and services created by the community, to amplify your development experience. Embrace these tools to foster innovation and streamline your software development lifecycle.

Azure SQL Database, a member of the Azure SQL suite, is a sophisticated and adaptable relational database service designed specifically for cloud environments. It is continuously updated, ensuring you benefit from the latest advancements, including AI-driven features that enhance both performance and reliability. With serverless computing and Hyperscale storage options, resources can effortlessly adjust according to your needs, allowing you to concentrate on creating innovative applications without the stress of managing storage or resources. This fully managed SQL database simplifies the challenges of ensuring high availability, performing tuning, handling backups, and executing other essential database management tasks. You can expedite your application development on the unique cloud platform that offers evergreen SQL, utilizing up-to-date SQL Server features while remaining free from concerns about updates, upgrades, or the end of support. Customize your modern app development experience with both provisioned and serverless compute choices, ensuring flexibility and efficiency tailored to your specific needs. This way, you can unleash your creativity while relying on a robust foundation.

Introducing a compact, edge-optimized SQL database engine that integrates artificial intelligence: Azure SQL Edge. This powerful Internet of Things (IoT) database is specifically designed for edge computing, offering features like data streaming and time series analysis alongside in-database machine learning and graph capabilities. By extending the highly regarded Microsoft SQL engine to edge devices, it ensures uniform performance and security across your entire data infrastructure, whether in the cloud or at the edge. You can create your applications once and deploy them seamlessly across various environments, including edge locations, on-premises data centers, or Azure. With integrated data streaming and time series functionalities, along with advanced analytics powered by machine learning and graph features, users benefit from low-latency performance. It enables efficient data processing at the edge, accommodating online, offline, or hybrid scenarios to address challenges related to latency and bandwidth. Updates and deployments can be managed easily via the Azure portal or your organization’s portal, ensuring consistent security and streamlined operations. Furthermore, leverage the built-in machine learning capabilities to detect anomalies and implement business logic directly at the edge, enhancing real-time decision-making and operational efficiency. This comprehensive solution empowers organizations to harness the full potential of their data, regardless of its location.

Explore the potential of the leading Process Mining tool tailored for your workflows. LANA visualizes processes in their genuine form, providing insights you may not have encountered before. The automatic comparison between target and actual states effectively highlights significant discrepancies in the process execution. Leveraging Machine Learning, LANA identifies not only the deviations but also the underlying reasons for them. With all pertinent data displayed clearly and customizable dashboards, you can maintain precise oversight of your processes. In mere seconds, LANA Process Mining constructs a comprehensive process model from your existing data, illustrating how various process variants are performed in everyday operations. The user-friendly design also emphasizes critical metrics, such as bottlenecks, excessive processing durations, and prolonged idle times. Whether you choose to upload your own target model or let LANA generate a fresh one, the tool adeptly uncovers all detectable process discrepancies. By understanding these insights, organizations can refine their operations and enhance overall efficiency.

Efficiently and swiftly perform queries across multiple Azure subscriptions. Utilize complex queries to analyze your cloud inventory, whether executed programmatically or directly through the Azure portal. Evaluate the implications of implementing policies within extensive cloud environments. Instantly retrieve resource configuration data from your cloud settings, complete with advanced filtering, grouping, and sorting options. Leverage powerful queries to gain in-depth knowledge about your resources; for instance, you can tally resources by type or execute sophisticated queries to find resources with specific IP address configurations linked to subscriptions. This robust querying capability provides enhanced insights, with detailed aggregation and examination of specific properties. Additionally, you can monitor changes made to resource attributes (currently in preview), allowing for thorough exploration of your data. Easily navigate through results with sorting and pagination features, facilitating refined searches. This seamless access enables you to view all your resources collectively without hassle. With these tools, you can maximize your understanding of cloud resource dynamics.

Businesses now have numerous options to efficiently train their deep learning and machine learning models without breaking the bank. AI accelerators cater to various scenarios, providing solutions that range from economical inference to robust training capabilities. Getting started is straightforward, thanks to an array of services designed for both development and deployment purposes. Custom-built ASICs known as Tensor Processing Units (TPUs) are specifically designed to train and run deep neural networks with enhanced efficiency. With these tools, organizations can develop and implement more powerful and precise models at a lower cost, achieving faster speeds and greater scalability. A diverse selection of NVIDIA GPUs is available to facilitate cost-effective inference or to enhance training capabilities, whether by scaling up or by expanding out. Furthermore, by utilizing RAPIDS and Spark alongside GPUs, users can execute deep learning tasks with remarkable efficiency. Google Cloud allows users to run GPU workloads while benefiting from top-tier storage, networking, and data analytics technologies that improve overall performance. Additionally, when initiating a VM instance on Compute Engine, users can leverage CPU platforms, which offer a variety of Intel and AMD processors to suit different computational needs. This comprehensive approach empowers businesses to harness the full potential of AI while managing costs effectively.

A digital solution for the generation and preservation of bills of lading tailored for the SAP Intelligent Warehouse system. This innovation enhances efficiency and accuracy in warehouse management processes.

The SAP Store serves as a vast online marketplace where companies can find, test, and buy more than 3,000 applications, extensions, and services provided by SAP and its reliable partners. This platform presents a diverse range of solutions aimed at helping organizations tackle various business challenges, including enterprise software and tools for finance, human resources, and analytics, in addition to innovative applications and enhancements. Users have the option to explore both complimentary trials and premium offerings, ensuring smooth access to SAP and partner solutions that enhance business operations. With user-friendly browsing and search functionalities, businesses can easily locate, acquire, and manage their desired solutions while enjoying seamless integration with their existing SAP technologies. This convenience ultimately empowers organizations to optimize their workflows and drive efficiency across all departments.

SAP Business One is a robust ERP solution that can be deployed on-premise, in the cloud, or via SAP HANA, which is SAP's advanced in-memory computing database. This software integrates all essential business operations into a single platform, providing managers with vital information that facilitates faster and more informed decision-making. Key features of SAP Business One include customer relationship management (CRM), inventory management, sales oversight, financial tracking, purchasing, comprehensive reporting, and additional functionalities. This all-in-one, cost-effective solution is designed to oversee your entire small business, encompassing areas such as accounting, finance, purchasing, inventory, sales, customer relations, and analytics. With SAP Business One, you can enhance control over your business or branch, optimize critical processes, and gain valuable insights that enable you to make decisions based on real-time data, ultimately driving sustainable and profitable growth for your organization. By leveraging this platform, businesses can adapt more readily to market changes and improve overall efficiency.

Keycloak serves as a robust open-source solution for managing identity and access. It simplifies the process of adding authentication to applications and securing services, eliminating the hassle of user management and authentication, which are readily provided out of the box. Users can take advantage of sophisticated features like User Federation, Identity Brokering, and Social Login. To explore further, be sure to check the official documentation and consider giving Keycloak a try; its user-friendly design makes implementation straightforward. With its extensive capabilities, Keycloak stands out as an excellent choice for developers seeking efficient identity management.