SimboConnect Description
SimboConnect serves as an Intelligent Virtual Assistant (IVA) designed for healthcare providers of all sizes, offering a Software as a Service (SaaS) solution that streamlines both incoming and outgoing phone communications. This innovative bot efficiently engages with patients over the phone, addressing a wide range of inquiries from simple appointment scheduling to complex medical refill requests, callback inquiries, and more, while autonomously resolving some requests and directing others to appropriate staff members to ensure that no appointments or tasks slip through the cracks. Furthermore, SimboConnect presents patient interactions in a structured format, paving the way for extensive automation and insightful analytics. With its comprehensive 360-degree follow-up dashboard, healthcare professionals can access a complete history of patient communications in one centralized location. Patients appreciate the immediate responses without the hassles of lengthy wait times or cumbersome interactive voice response systems, while healthcare facilities benefit from the assurance that no calls or appointment requests are overlooked, ultimately enhancing the overall patient experience. This seamless integration into healthcare practices not only boosts efficiency but also fosters stronger patient-provider relationships.
Pricing
Integrations
Company Details
Media
Product Details
SimboConnect Features and Options
SimboConnect User Reviews
Write a Review-
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Improves Patient Care & Access Date: Apr 02 2024
Summary: It is very accuracy. Inquiries patients requests and also high priority patients or emergency patients addressed promptly.
Positive: This AI Boat can answer patient inquiries through automation.
It also decreasing call volume and duration minimizing repeat calls to our office and also improves understanding of patients' needs and requests.
It ensures timely resolution of patient requests or inquiries.Negative: I don't have any Complains till now. it will solve the inquires on time.
Read More... -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Simbo's AI bot is very helpful Date: Apr 02 2024
Summary: Our clinic is finally able to ensure that there is no hold time for patients and has also reduced our front line staffing needs by 40%.
Positive: SimboConnect has helped us save money and time, so our staff can work on other essential tasks.
Negative: To be honest, in past we have used other AI call bots but but never had such a smooth and advanced experience as we did with SimboConnect.
Read More...
- Previous
- You're on page 1
- Next