SilkOne Cloud Chiropractic EHR Reviews

Summary: I am very pleased with the SilkOne. I have used this software since 2011. I have recommended SilkOne to many other doctors as well.

Positive: Fully customizable. Integrated with billing. Easy to use. Texting patients to remind them of upcoming visits and appointments. Compatible with iPads.

Negative: More expensive than some other software. But for the cost, the software is fantastic.

Summary: Exceptional customer service and intuitive interface, I’d highly recommend to anyone looking for great EHR and insurance billing.

Positive: They are very quick to answer questions. I did one on one training on a regular basis in beginning until it became easy as can be to perform all its capabilities.

Negative: Haven’t had any issues. It’s a bit of a learning process in beginning, but I think any EHR will be something you have to learn to navigate.

Summary: Great customer service, they respond quickly. You can use this software whether you are a cash or insurance based practice.

Positive: In addition to be an EHR, allows you to keep track of inventory and stats of the clinic. You can access records at any time and at any computer.

Negative: Too much clicks for SOAP note.....if they could improve in this it will be amazing!

Summary: I highly recommend SilkOne for Chiropractic offices. It’s worth your time to give SilkOne a test drive. You won’t regret it.

Positive: I love the fact that it’s web-based and I can check and modify my schedule from home. The billing component is top notch as well.

Negative: There is a learning curve to every software. Including this one, but you won’t regret trying it out.

Summary: This software is the best. We have use it now over 12 years. The customer service is great and the people are friendly. I recommend this to all that ask and even those that don’t. I’m thankful for this software and where it has taken our office.

Positive: Easy to use. Customizable to any office. Flows well in a busy office. Fast and easy to learn. It is always up to date. Never have I lost any information and this is all is backed up every night.

Negative: I’ve been very satisfied with this software and service. If I would change on thing it would be when there was updates made that they would email me what was new.

Summary: We have had a great experience with SilkOne. We have never had any issues, and will continue to use it!

Positive: We love SilkOne. It is very doctor friendly, and easy to keep track of patient ledgers. I also like being able to upload X-rays to patient charts. I would definitely recommend SilkOne!

Negative: We have nothing but positive things to say about SilkOne.

Summary: Overall the process has been positive. Getting started was a challenge. SilkOne team was by my side every step of the way.

Positive: The support team is great. Any questions you have are answered almost instantly. If not by the very next day. Software design is good for busy practice. I am able to see many patients and get through documentation fast. Integration with our current marketing is stellar.

Negative: Lots of clicking and there is limited self policing of the software. Some processes could be streamlined better. Not being able to leave a patient encounter to make a change elsewhere, to then have to go back into the encounter is frustrating.