Shadow Tracker Description
Advanced Tracking Technologies' Shadow Tracker®, Live is mobile-friendly and easy to use. Our software has an intuitive user interface. The software can be used with a variety of smart phones, tablets, as well as PCs. You can track your fleet from any device, allowing you to respond faster to any situation. Increasing efficiency and customer satisfaction. We work with thousands mobile fleet businesses, large and small. Our goal is to offer affordable tracking solutions that can be tailored to your specific needs. Our fleet tracking software and GPS tracking devices are made with the user in view. They are constantly improving based on customer feedback. Houston, Texas. We design, manufacture, and support GPS tracking solutions that can be used anywhere in North America. Canada and Mexico are also included. Since over 20 years, we have provided the best GPS tracking solutions. We are one of the most trusted and experienced GPS tracking providers in this industry.
Pricing
Integrations
Company Details
Media
- Unlimited Calling, Faxing, SMS, Conferencing.
Product Details
Shadow Tracker Features and Options
Fleet Management Software
GPS Tracking Software
Shadow Tracker User Reviews
Write a Review-
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Reports do not work... and no customer service Date: Feb 10 2023
Summary: VP of Logistics and Operations. Have a fleet of service vehicles across the US along with several semi trailers.
Positive: Nothing.
Negative: Reports do not work and there is NO customer service or even empathy for non system performance.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Unreliable equipment and terrible customer service Date: Sep 07 2022
Summary: If I could give no stars I would!!! Faulty devices, terrible service, communication issues, misrepresentation.......... I could go on and on. Do yourself a favor, don't walk away from Advanced Tracking Technologies run!!!
Going with ATTI was a huge business mistake! Don't make the same mistake we did!! Devices do not work and endless unfulfilled promises!
Even though they have not fulfilled their contractual obligations the only way they will let us out of the contract is by charging us a ridiculous amount of money!!! Completely unethical!
They literally told me even though they haven’t fulfilled the services that were promised when they presented their services we need to pay well over $5,000 to get out of the contract. As of today we still do NOT have all GPS units up and running and they still want BIG BUCKS to release us!
You can check out my other google reviews and see that I prefer acknowledging excellent service and/or products rather than negative reviews BUT I hope I can help someone from making the same mistakes we did!
I spent hours and hours and hours on the phone. I have a paper trail of emails a mile long proving the issues we have had and the amount of time our business has spent just trying to get what we were promised. Despite all that, it’s still my problem and we need to pay them lots of $ to get out of the contract! A contract where they have not held up their end of the bargain!
RUN!!
Save yourself, your business, and your sanity!!! Go with another provider!!!Positive: None.
They gave a wonderful presentation but the products and service are nothing like they presented.Negative: Faulty equipment, no accountability, terrible customer service, the software is outdated and is not user friendly!
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