ServiceNow Process Mining Description
Enhance organizational efficiency by optimizing business processes through advanced in-platform process mining techniques. Reveal insightful trends and patterns that shed light on the underlying causes of issues, allowing for a better understanding of how and why they arise. Evaluate and monitor team performance throughout your organization to drive improvements in workgroup outcomes. Simplify operations by identifying and eliminating redundant tasks and bottlenecks that hinder productivity. Achieve service excellence by utilizing an intuitive visual map that tracks real-time process performance, making it easy to spot areas needing attention. Instantly uncover hidden inefficiencies with just a click using comprehensive process data, while visual representations of workflows help in identifying and addressing bottlenecks swiftly. Accelerate process optimization with AI-driven analysis that highlights undesirable behaviors in workflows. Additionally, enhance compliance with regulations by proactively detecting any deviations and anomalies in processes, ensuring smooth and efficient operations across the board. Ultimately, this holistic approach leads to a more agile and responsive business environment.
ServiceNow Process Mining Alternatives
Evocon
Evocon is a cloud-based production monitoring solution that helps manufacturing companies manage and improve their production efficiency.
Evocon automates and digitizes the collection of data from production machines. We then transfer the collected data to the cloud so that manufacturers can access it in real-time, either on-site or remotely. Finally, by visualizing the data in an intuitive way, we make it actionable. This enables manufacturers to track their downtime, reduce costs and optimize the use of their production equipment. It also gives them a platform for smart decision-making – where to invest and what areas need the most attention.
By providing transparency, we help companies find a way forward based on what their data says.
More than 10 years of experience in production monitoring
Used in 50+ countries
Covering 14 different industries
Available in 18 languages
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Shoplogix Smart Factory Platform
For over two decades, Shoplogix has helped leading manufacturers worldwide unlock hidden production potential by transforming real-time machine and performance data into actionable insights. The platform automatically captures signals like downtime, scrap, and throughput, delivering visual dashboards that enable teams to identify bottlenecks, reduce losses, and improve continuously—both during shifts and in post-shift analysis.
With OneSignal connectivity, Shoplogix integrates with any machine brand or type to deliver real-time, granular insights on slow-running, starved, or idle machines. Its intuitive visual management system allows operators and managers alike to quickly detect and act on issues. Integrated analytics provide powerful, slice-and-dice capabilities similar to leading BI tools, without leaving the platform.
Designed for agility, Shoplogix supports scaling from a single line to multi-plant operations across geographies. Continuous improvement tools like Action Plans and Digital Andon alerts keep teams engaged, aligned, and empowered to act—making Shoplogix a powerful ally in the pursuit of operational excellence.
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SAP Signavio
SAP Signavio transforms how enterprises manage change by making business processes visible, measurable, and continuously improvable. It offers a comprehensive process transformation suite that unites process mining, modeling, collaboration, and journey analytics to bridge strategy with execution. With AI-powered insights, organizations can uncover inefficiencies, predict outcomes, and make faster, data-driven improvements. Its Plug and Gain methodology provides a proven, data-backed foundation for accelerating SAP ERP transformations and reducing project risks. The platform integrates seamlessly with SAP LeanIX, giving companies a unified ecosystem that connects enterprise architecture with process design and performance management. Industry-specific accelerators for procurement, finance, and operations help teams optimize workflows, strengthen compliance, and boost productivity. Companies such as Yamaha, KWS, and Fujitsu rely on SAP Signavio to modernize operations while maintaining agility and resilience. With continuous innovation and AI-driven analytics, SAP Signavio enables every organization to build a culture of process excellence and transformation success.
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mpmX
mpmX is an innovative platform dedicated to modular process mining and process intelligence, designed to aid organizations in extracting, analyzing, visualizing, and optimizing intricate operational processes by interfacing directly with existing data systems like Qlik, Snowflake, and Databricks, thereby eliminating the need for data duplication or migration. By mining fragmented business data, it uncovers genuine process flows, interdependencies, inefficiencies, and bottlenecks, effectively merging business intelligence with process mining to allow teams to grasp both numerical KPIs and the fundamental workflows driving them, ultimately leading to the identification of root causes rather than merely addressing surface-level issues. Additionally, mpmX offers functionalities such as visual process mapping, dynamic filtering, time-based analysis, and multi-perspective process views, along with the capability for automated report generation, thereby empowering analysts and decision-makers to gain a comprehensive understanding of performance at scale and make informed strategic decisions.
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Integrations
Company Details
Company:
ServiceNow
Year Founded:
2003
Headquarters:
United States
Website:
www.servicenow.com/products/process-mining.html
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Online Support
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