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Description

IBM Process Mining allows organizations to identify business processes that could benefit the most from automation. It uses business system data to create an end-to-end process and visualize any bottlenecks or derivations that may be hidden in business processes. IBM Process Mining gives users an objective view of business processes and identifies areas where automation initiatives should be focused. It also allows users to create what-if scenarios to prioritize automation projects. IBM Process Mining is a foundational capability for IBM Cloud Paks for Automation. It finds the best process candidates for automation and calculates expected ROI. It also shows the impact of automation initiatives throughout the process before implementation.

Description

Enhance organizational efficiency by optimizing business processes through advanced in-platform process mining techniques. Reveal insightful trends and patterns that shed light on the underlying causes of issues, allowing for a better understanding of how and why they arise. Evaluate and monitor team performance throughout your organization to drive improvements in workgroup outcomes. Simplify operations by identifying and eliminating redundant tasks and bottlenecks that hinder productivity. Achieve service excellence by utilizing an intuitive visual map that tracks real-time process performance, making it easy to spot areas needing attention. Instantly uncover hidden inefficiencies with just a click using comprehensive process data, while visual representations of workflows help in identifying and addressing bottlenecks swiftly. Accelerate process optimization with AI-driven analysis that highlights undesirable behaviors in workflows. Additionally, enhance compliance with regulations by proactively detecting any deviations and anomalies in processes, ensuring smooth and efficient operations across the board. Ultimately, this holistic approach leads to a more agile and responsive business environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Automation Anywhere Yes 
MyEnroll360 No 
Qlik Cloud Analytics Yes 

Integrations

Automation Anywhere No 
MyEnroll360 Yes 
Qlik Cloud Analytics No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/cloud/cloud-pak-for-business-automation/process-mining

Vendor Details

Company Name

ServiceNow

Founded

2003

Country

United States

Website

www.servicenow.com/products/process-mining.html

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management No 

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