ServiceMobility Description
ServicePower's Mobile Workforce Solution gives field technicians real-time access and control over the processes, tools, and information they need in order to complete their service jobs the first time. Customers will know what to expect from your technicians thanks to standardization and visibility. This will improve your customer experience and brand reputation. ServicePower's mobile workforce solution, ServiceMobility reduces operational costs, improves customer experience and increases customer lifetime value. Get a personalized demonstration to see how ServiceMobility can help you innovate your field service organization. ServicePower is a leader in field-service management software. We are focused on providing exceptional customer service and delivering significant operational efficiencies. ServicePower is trusted by leading field-service companies around the globe, including GE Appliances and LG, Electrolux, Siemens, and Electrolux.
ServiceMobility Alternatives
eServiceTicket
Our mobile-based solution makes any technician an "A-level" communicator. Our "Least number of taps" solution allows technicians to complete service tickets, purchase orders and job descriptions with greater ease and effectiveness. This results in a unique end result. The e-ServiceTicket app is the all-in one platform that offers optimal features and is tailored to your specific needs. Field-Service experts designed the e-ServiceTicket App to make managing details easy and quick. eServiceTicket is a mobile-first field-service solution. A mobile-first solution is a great option, as smartphones have taken on the role of an all-inclusive device. Support staff of a company use the Company web portal to manage customers, jobs, workers, and other information. Administrators of companies use the Administrative web portal to manage and control their Company Account.
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OptimizeMyDay
Optimize My Day provides first-class solutions to mobile processes that are at core of the value-added chains. Optimize My Day's cloud-based solution optimizes customer interaction, routes and schedules. Our cost-effective solution integrates seamlessly with your existing IT infrastructure and is simple to implement. Ready for immediate use. Field-service route planning should be dynamic in order to be efficient. The goal is to reduce travel time and allow for more contact with customers. Our route-planning software provides field staff with an instant overview of which customers they should visit. You spend less time on the streets and more time with customers. OMD Go manages your mobile order management for your sales team, including technicians, sales reps, and service staff. They only need a mobile device that has Internet access.
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ServicePower
ServicePower is a world-leading field-service management software company. Our goal is to provide exceptional customer service and maximize operational efficiencies. ServicePower is trusted by leading field-service companies such as GE Appliances and LG, Electrolux, and Siemens. It offers the only SaaS platform that allows companies to efficiently manage both contracted and employed technicians. ServicePower offers a fully managed network service providers that can deliver field service in remote locations across North America or Europe. Our integrated field service management suite will help you deliver faster and more efficient service to your customers. Our self-service consumer portal empowers customers and delights them with real-time job status updates and field worker location. Two-way communication improves visibility through the service lifecycle, wherever they may be.
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ReachOut Suite
ReachOut Suite, a cloud-based field service management software that allows service companies to coordinate and optimize their entire field operations, is available for free. ReachOut is easy to use and has many features that allow field service technicians and managers to do their jobs more efficiently and faster. Smart mobile-optimized forms make it easy to digitize field service operations. For audits or inspections, you can quickly and accurately gather data. ReachOut makes it easy to record customer requests and send technicians the shortest routes. You can track progress in real time, track the progress of work, generate professional-looking invoices right away, and more.
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Pricing
Pricing Information:
Contact ServicePower for pricing details.
Integrations
No Integrations at this time
Company Details
Company:
ServicePower
Year Founded:
1996
Headquarters:
United States
Website:
www.servicepower.com/products/mobile-technician-enablement
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Product Details
Platforms
SaaS
ServiceMobility Features and Options
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
ServiceMobility User Reviews
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