Sentiance Reviews

To understand your guests, your restaurant's behavior, and how it affects your restaurant, you can create a single source for truth. You can see 360 guest profiles across your POS and online ordering, reservations, loyalty platforms, and online ordering. To see customer history and marketing engagement, segment your customers. View revenue analytics over time and map retention, frequency, lifetime value, and location. Instant insights provide answers to your burning questions and help you understand the audience size over time. To find out what is working and what isn't, you can see exactly how each location performs. You can see both the holistic and location-specific insights such as new guest acquisition, retention, lifetime value, and so on. Identify revenue drivers and detractors. For example, which menu items drive retention, trial, and churn. Your GMs should be empowered with the KPIs that are most important to your brand.