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Psalm is a cloud-based CRM and business management tool designed specifically for small enterprises that require the ability to generate quotes prior to making sales. It efficiently handles inquiries, follow-up reminders, price quotations based on various factors such as size and quantity, sales orders, invoices, and payment processes. Customers have the convenience of accepting quotes online, which seamlessly transition into orders that include deposit and staged payment options, along with invoices that do not require re-entering any line items. Additionally, Psalm monitors outstanding balances and categorizes overdue amounts into intervals of 30, 60, and 90 days. Users can personalize documents by incorporating their business logos, colors, and letterheads. The platform also features a guided importer that works with Excel and Google Sheets, and those who subscribe to paid plans gain access to an AI assistant that leverages business records for enhanced efficiency. Pricing is structured per company, offering a free tier for a single user to manage invoices, quotes, and customer relations, while paid options are available at £39/month for up to three users, £99/month for up to fifteen, or £199/month for up to fifty users. A risk-free 14-day trial is offered without requiring a credit card, allowing businesses to explore the features before committing. This flexibility ensures that small businesses can find a plan that suits their unique needs while taking advantage of useful tools to streamline their operations effectively.