CivicPlus 311 CRM System Integrations

Facebook is the largest social network in the world. We create technologies that allow people to connect with their family and friends, find new communities, and grow their businesses. We are inspired by the way people support each other in times of crisis, whether it's fundraising or offering life-saving assistance via a Facebook post. The Facebook app allows you to connect with family, friends, and other people who share your interests. You can connect with your family and friends, as well as discover new ones, with features such as Watch, Marketplace and Groups.

In case of emergencies, natural disasters, terrorist threats, or active shooter situations, issue warnings and instructions. Our one-click messaging interface is easy to use and allows anyone with any technical ability to quickly create a message or use a prewritten template that is specific for the event. Automated alerts are available via the National Weather Service (NWS), SMS/text notifications and messaging APIs. Automated translation and sending of messages in up to 60 languages. Administrators can issue alerts from anywhere and at any time, while citizens receive timely alerts right on their mobile devices. You can customize your administrative access settings and have reliable hosting so that system security is always your top priority in an emergency.

Website and citizen engagement tools that will help you build a better neighborhood. You must communicate in a way that citizens want to engage your community and make them a trusted source of information. CivicEngage®, has everything you need to effectively inform and empower your citizens. All at a price that suits your budget. You can eliminate the hassle of disconnected systems or inaccurate information and instead streamline your processes in one place. It's easy to stay connected with a mobile responsive website that offers a variety of tools for reaching your citizens. Each department can manage their own updates, making content easy to reach your citizens and staff. We understand the challenges you face in keeping citizens engaged. Look beyond the attractive CivicEngage websites. Our all-inclusive CMS software provides extensive functionality for all areas government, including agendas, calendars and bids, news, facilities, etc.