Squaretalk
Squaretalk is a powerful contact center solution that transforms how modern sales teams connect with prospects and customers, convert sales opportunities, and grow their operations. It offers AI Voice Agents, omnichannel communication (including voice and WhatsApp messaging), powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability without additional complexity or costs..
With local numbers in over 150 popular and niche destinations, we enable businesses of all sizes to establish and maintain a local presence, build trust, support their global expansion, and shorten sales cycles.
Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.
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CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams.
Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
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Yeastar Cloud PBX
Yeastar CloudPBX is a future-ready phone system that is ideal for small businesses. Linkus UC Clients will give you easy access to remote working and enhanced call efficiency on any device. Hosted deployment is free of upfront hardware costs and virtually eliminates overheads for management. Yeastar's hosted solution is easy to use and has full compatibility features. Any migration or upgrade will be seamless.
* Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features.
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Element
Element is a communications platform with security at its core, built on Matrix: a decentralised and end-to-end encrypted protocol. Element brings your teams together, boosts productivity and workplace satisfaction, while enabling complete ownership of your data.
Easily collaborate with your partners, suppliers or clients with video calls and instant messaging: like email for the 21st century. You can even connect your Slack, MS Teams, WhatsApp accounts. On the other hand Element can be closed for high security environments using secure border and cross domain gateways, and even air-gapped deployments.
Being built on Matrix, there is no single point of failure for the network thanks to the decentralised network architecture, making it perfect for mission-critical environments.
For full data sovereignty, install Element into your own data centre or on-premise. Alternatively, let us manage your setup in our secure Element Cloud, in a region of your choice.
In Forrester’s words: Element is a great fit for: "...organizations that prioritize flexibility, federation, and data sovereignty".
Please contact us to explore how your business can benefit from Element.
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