SeatGeek Description
Upload your tickets and add a price to get paid. Transparent pricing means more money in the pocket. When you upload your tickets, we'll complete all the information. You can edit or remove your listing at any time before the tickets go on sale. Don't let your tickets go! Use Deal Score-backed price recommendations to get what you need for your tickets. The price you set will be the price you get paid. Our seller fees are low so you can take home more. SeatGeek Enterprise offers a complete stack of services that enable venues and rightsholders to have unprecedented flexibility, transparency, and monetization potential. We are making the ticketing industry more transparent, fan-friendly, valuable, and profitable for all involved. We believe that great technology empowers organisations. Ticketing technology has done the exact opposite for too long. We have strong results because our clients share our vision.
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SeatGeek User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Scam company do not use Date: Feb 17 2024
Summary: Have complaints going with the Better Business Bureau, the BBB gives SeatGeek an F rating and it's obvious that SeatGeek is a scam company.
Positive: Nothing, SeatGeek had my money for 2 months and never delivered the tickets. The assured me they would get me tickets as I was assisting a one legged DAV around Sanford Stadium.
Negative: Paid for Georgia Bulldog football tickets 9/23 for an 11/11/23 game.tickets confirmed but not delivered ,said they would be there 24 hours before the game. Traveled from Boston to Georgia with a disabled vet. Tickets never delivered missed game. SeatGeek had other tickets on the site, I offered to take single tickets, they resold my ticket for more money and cost me $3000 in travel expenses, not to mention ruining a DAV's veteran day. SeatGeek knew about the dav's situation and let me know that being a disabled vet meant nothing to SeatGeek and that I would be getting a refund. Tough luck.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Impossible to get a refund when show rescheduled Date: Apr 06 2023
Summary: Terrible... frustrating... nonsensical... arbitrary... tight with my money, confusing policies and no flexibility.
Positive: Easy to get tickets, that's it, they have very poor real help.
Negative: This business is a big mess of gobbly gook! Bought tickets using my credit card for the Stevie Nicks concert in Houston and 24 hours before the show, I was notified it was rescheduled. Wanted to see her and tried to make the rescheduled date work but couldn't. After at least 8 emails back and forth, they agreed to at least allow 100% of the paid amount to be saved for future use. When I tried to use it a few months later, the system informed me I had to buy tickets at least the same amount as original tickets. No tickets were available at the same amount. There were lots for less tho. I ended up spending another $150 plus the original $585 to just use my $585. Now, a week before that show, it is rescheduled for a full year from the planned date. I asked for a refund and they only refunded the second amount, not the original $585. Such BS! After all this crap with them and their ridiculous rules, I am still out $585. They keep saying "so sorry" but refuse to do what's right! I will warn as many people as I can on as many sites as possible to avoid any dealings with these thieves.
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