SICURA Description
For more than two decades, noHold has been refining SICURA, a platform that empowers individuals without programming expertise to independently manage and enhance their experience. The innovative technology we employ is specifically crafted to analyze user interactions, allowing businesses to uncover valuable insights that enhance their marketing, sales, and customer support initiatives. The core advantage of our platform is the wealth of knowledge we extract from direct customer feedback. Our Virtual Assistants initiate dialogues with customers, guiding them through interactions with our AI-driven platform, which is adept at resolving issues and facilitating actions such as form submissions. One notable success story involves an Online Educational Institution that integrated a Virtual Assistant into their learning management system, resulting in a remarkable 46% decrease in quarterly support tickets. Likewise, a Government Agency successfully lowered the need for live agent escalations by 52% by incorporating their Virtual Assistant into their telecommunication system. This highlights how effectively our technology can streamline customer service operations across various sectors.
SICURA Alternatives
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Interfacing Enterprise Process Center (EPC)
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LiveAgent
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Supportbench
Suppportbench is a business-to-business (B2B) customer support platform and unlike everyone else, is scalable and affordable with features you expect to pay 5x for. Supportbench is not your typical ticketing system with suite of disjointed products but was created to be one seamless solution handling all business-critical functions with a support team that other companies on this list envy 😉 We make business to business relationships simple and easy to manage so you can effortlessly grow yours.
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Our reviews SAY IT ALL ..🎤.
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Integrations
No Integrations at this time
Company Details
Company:
noHold
Headquarters:
United States
Website:
www.nohold.com
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Product Details
Platforms
Web-Based
SICURA Features and Options
Knowledge Management Software
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
SICURA User Reviews
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