Globalscape's Enhanced File Transfer platform (EFT) is a user-friendly managed file transfer software (MFT). Globalscape EFT is trusted by thousands of Windows-Centric Organizations for mission-critical file transfers.
EFT offers security and compliance, as well as powerful tools for collaboration, automation, and analysis. It is available in cloud/SaaS EFT Arcus and on-premises EFT deployments.
EFT, unlike traditional file transfer software, provides enterprise-level data security and data transfer automation through integration to back-end systems. EFT administration is simple, yet provides complete control over your file transfer system. EFT replaces insecure legacy systems and expensive leased lines with a high-performing, scalable alternative.
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Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Tekion
Tekion is the first cloud-native platform for automotive retail, powered by Tekion AI. Its intelligent solutions automate workflows, surface real-time insights, and enhance customer and employee experiences. With ARC for retailers, AEC for manufacturers, and APC for partners, Tekion connects the entire ecosystem through one seamless, intelligent platform.
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DealerOps
DealerOps serves as a comprehensive automotive intelligence and analytics solution aimed at assisting dealerships and automotive groups in monitoring every facet of their operations through tailored reports and applications that cater to each employee, store, and department. Equipped with robust data aggregation and integration capabilities, it seamlessly connects to DMS, CRM, and various transaction processing systems, ensuring secure information storage within a private cloud. By utilizing HALO, this platform transforms essential data into normalized, cleansed, and consolidated actionable insights that empower decision-makers to make well-informed choices. The advanced performance reporting system offers intuitive dashboards, unified reporting, and drill-down features that span across numerous stores and departments, accommodating mixed-DMS setups. Users are able to keep track of vehicle sales, gross profit, volume, pacing, and Fixed Operations performance, while also gaining in-depth access to precise details related to individual deals, service advisors, and repair orders. Ultimately, DealerOps enhances operational efficiency by providing clarity and visibility across all levels of dealership performance, making it an indispensable tool for automotive professionals.
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