RustDesk Description

RustDesk offers a comprehensive open-source remote control solution designed for self-hosting and enhanced security, requiring minimal setup. It is compatible with various platforms, including Windows, macOS, Linux, iOS, Android, and the web. The software supports multiple codecs, such as VP8, VP9, AV1, H264, and H265, enabling efficient video streaming. Users can maintain control over their data while easily establishing a self-hosted infrastructure. It features a peer-to-peer connection secured with end-to-end encryption utilizing NaCl, ensuring user privacy. For Windows users, there is no need for administrative privileges or installation, as permissions can be elevated locally or remotely as needed. Our goal is to keep the user experience straightforward, and we are committed to continual simplification. The project is supported by a dedicated community of early adopters, contributors, and advocates. For optimal use of RustDesk, it is advisable to operate your own server, and the necessary ports for self-hosting may vary based on your specific environment and intended use of the application. Additionally, understanding these requirements can greatly enhance your overall experience with RustDesk.

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Pricing

Pricing Starts At:
$9.90 per month
Free Version:
Yes

Integrations

View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
RustDesk
Headquarters:
United States
Website:
rustdesk.com

Media

RustDesk Screenshot 1
RustDesk Screenshot 1 RustDesk Screenshot 2
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Product Details

Platforms
Web-Based
Windows
Mac
Linux
iPhone App
iPad App
Android App
Types of Training
Training Docs
Customer Support
Business Hours
Live Rep (24/7)
Online Support

RustDesk Features and Options

Remote Desktop Software

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support Software

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RustDesk User Reviews

Write a Review
  • Name: Patrick C.
    Job Title: Owner
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    They offered hope and then shrugged and took it away.

    Date: Apr 02 2025

    Summary: ****If you are a small IT business looking to replace expensive remote desktop solutions, this is NOT your answer****

    I've wasted days and days and was told that RustDesk Server Pro could do everything TeamViewer does for less. I set up a self hosting server, handled the networking, etc, and it worked quite well. However, I needed to test the custom client to make sure it would work as TeamViewer's custom branded QS module does. They could not give me a free trial, which is understandable, so I paid a whopping $1 for a 5-day one, which allowed me to install the Self-Hosted Server Pro, but every link for me to try the custom client just took me the a help doc about upgrading licenses. And then the upgrade license buttons linked to the help docs too and the buttons that were supposed to be there did not match up with the console I was presented with (every button just went back to the same help doc). I emailed asking to buy a custom license so I could see if because after setting the slider to the number of endpoints I have, it was going to cost way more than TeamViewer. I emailed them again telling them the link they sent me is still showing more than I pay already and was then told to "just start with 100 devices and then upgrade", but they could not give me a price. When I AGAIN explained my business, I was told, "Sorry, you might have to use the other solution [TeamViewer], I do not think our license model is ok for you." I've since emailed and requested someone from Sales to reach out and if we can get this resolved, I'll improve my rating.

    Positive: - Self Hosting
    - Speed
    - Security
    - This means nothing, but the form told me I needed at least 100 characters in the text box. Lorem ipsum quick red fox yadda yadda yadda.

    Negative: - Additional charge PER endpoint - regardless if you need unattended access or not
    - Support is terrible/non existent.
    - Server installation was a pain.

    Read More...
  • Name: Felipee L.
    Job Title: IT & Cybersecurity Expert
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    RustDesk

    Date: Jan 28 2025

    Summary: Overall, RustDesk is much better than any other remote connector I have used previously.
    It was the last resort after figuring out what was AnyDesk being used for.

    Positive: Unattended Mode plus the OTP Mode, faster connection and better display and resolution handling on Windows, Mac, and Linux.

    Negative: Remote Connection have no 'on-premises' options just like AnyDesk.

    Read More...
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