ResponseTek Description
CX Intelligence models provide insight that can be used immediately within your business, from the front line to senior management. It is tailored to your specific needs. Technology combined with the right amount self-service to put your control, and the right amount tailored insight and support services that guide you as and whenever you need it. We gather and aggregate customer experience data, including journey, behavior, and demographic data, to improve customer experience monitoring and improvement in real-time. We listen to your customers on their terms. We capture the voice of your customer at every touchpoint, in any language and on any device. We are quick and efficient: As experts in highly personalized transactional survey design, we allow customers to voice their opinions in a fast and efficient manner. This results in survey response rates of up to 48%.
ResponseTek Alternatives
Informizely
Survey your customers on your website, web apps, and emails to find out their "why". Informizely allows you to quickly gain valuable insights into the motives of your customers. To improve your website, products and services, as well as conversion rate. Get to know your customers better and gain deep insight into their motivations and experiences. Get powerful insights to help you create and improve products and websites that customers love and recommend. Increase sales, increase conversions and optimize conversion funnels. Build brand loyalty and improve retention. At the right time, show targeted pop-up and slide-in surveys on your website. Inline a survey on your website. It will automatically display when you scroll to view it. Get deep insights using full page questionnaires, distributed by a public link. In emails and web apps, embed NPS, CES and rating questions.
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CheckMarket
Software for enterprise survey in 150 countries.
You can conduct insightful surveys and get actionable feedback. Monitor employee experience (EX), customer experience (CX), and engagement. Close the loop using shareable reports, dashboards and alerts.
The first step is collecting data. The real value lies within the efficiency of reporting. We provide real-time reporting to help you spot trends sooner and gain deep insight into your organization to improve processes.
Once you have completed your report, share it with others. You can create different share links with different filters depending on what you want viewers see based on your operational data, hierarchy, and organization.
Integrate with Slack and Zendesk API, CRM, CRM, and more. Unlimited users, works in 49 languages. L'Oreal and Toyota are some of the clients. Allegiance Bank, Sony and the Government of Canada are others.
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allswers
Allswers transforms opinions into business insights. Allswers is an experience-management platform. Real-world data is used to inform decisions. You can create surveys that add value to your company by increasing customer loyalty and measuring quality. We can help you create surveys that give you unique insight into the experiences of your most important customers. Solutions that measure your company's value processes. Automate customer interactions and gain insight into their behavior. Analyze the attributes, benefits, and values consumers associate with your brand. Boost productivity and employee engagement by managing your employees. To ensure that you meet all standards, monitor quality indicators. Management of experience helps you identify growth opportunities. Automate tasks and create automated workflows and integrations to gain valuable insights.
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Microsoft Customer Experience Platform
The new Microsoft Customer Experience Platform will help you bring your customers into focus. Siloed data can make establishing long-lasting relationships difficult and difficult. Find out how to get the visibility you want. To create personalized experiences, unlock the potential of your customer data. A platform that gives you full control of your customer data will help you deliver more relevant customer interactions and build deeper relationships. You have full control over your data and can connect directly with your customers. Predict customer intent and deliver the right content to the right channel at the right time. AI-orchestrated journeys enable you to deliver connected customer experiences at every touchpoint. Combine transactional, behavioral and demographic data in real-time to create a 360-degree view of customers that is rich with actionable insights.
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Integrations
Company Details
Company:
ResponseTek
Year Founded:
1999
Headquarters:
Canada
Website:
www.responsetek.com/platform/overview/
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Product Details
Platforms
SaaS
Customer Support
Phone Support
24/7 Live Support
Online
ResponseTek Features and Options
Customer Experience Software
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
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