FAMCare Human Services
FAMCare makes case management easier and helps improve the outcomes for your clients. FAMCare automates casework with flexible workflow tools and queued to-do lists, so nobody falls through the cracks. For reporting and data analysis, powerful pivot table data reporting makes looking at data easy and fun and makes quarterly and annual reporting simple. Includes modules for workflow, new form creation, billing, portals and much more.
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CivicPlus Social Media Archiving
The most reliable archiving software in the world for managing records compliance and risks for public entities. CivicPlus Social Media Archiving is a software that connects directly with your social networks in order to capture, preserve and archive all content posted and engaged in by your organization in context and near-real time. All of this information is stored in a secure, easy-to-use archive that allows you to manage your online communications, as well as help your organization comply with public records laws and regulations. Social media archiving ensures that your organization's communications will be saved, so you can easily respond and comply with public records laws. All content, including deleted or edited posts and comments, can be captured and preserved. Replay recordings in their original context, and ensure their authenticity using digital signatures.
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FOIAXpress
With the growing focus on open governance and transparency, agencies are increasingly seeking efficient methods to enhance the tracking and management of FOIA requests, aiming to promote greater engagement with citizens. FOIAXpress, the foremost FOIA request tracking and management software in North America, has transformed the landscape by enabling personnel in FOIA, Privacy, and Open Government sectors, as well as departments of various sizes, to minimize the time spent on administrative duties, thereby cutting down both the time and costs associated with processing requests. Leveraging the eCase adaptive case management platform, FOIAXpress provides a comprehensive, unified solution for government agencies to oversee the complete lifecycle of requests and appeals, from the initial inquiry all the way through to document delivery, and including archiving and deletion according to established agency retention policies. This innovative approach not only streamlines operations but also enhances accountability and responsiveness to the public.
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Libria
Effectively distributing accurate information to the appropriate individuals within a specified timeframe poses a significant challenge. The Libria software streamlines the traditionally labor-intensive process of handling FOIA requests. It provides an all-encompassing FOIA management solution that oversees every phase of the FOIA lifecycle, including capturing requests, tracking progress, gathering documents, managing correspondence, fulfilling requests, archiving materials, and generating reports. Citizens can conveniently file their FOIA requests online via Libria's user-friendly public web portal. The system enables rapid assembly of both paper and electronic documents using integrated scanning and import features. Sensitive data can be easily obscured in response documents with intuitive redaction tools designed for efficiency. Users can swiftly send out letters and emails utilizing customizable templates and mail merge functions, ensuring a professional presentation. Compiled response documents can be delivered through various means, including email, a secure web portal, or physical copies, making the entire process more accessible and efficient than ever before. Ultimately, Libria enhances transparency and responsiveness in public information access.
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