Rently Car Rental and Fleet Solution Reviews

Summary: I recently started using Rently for managing our car rental business, and I am thoroughly impressed with the results. This software has completely transformed the way we operate, bringing efficiency, reliability, and ease of use to the forefront of our daily operations.

First, the user interface is incredibly intuitive. Even for those who are not particularly tech-savvy, the platform is straightforward to navigate. Setting up our fleet, adding new rentals, and managing bookings can all be done quickly and without any hassle. The dashboard provides a clear overview of all our operations, allowing us to track rentals, monitor availability, and manage maintenance schedules effortlessly.

The automation features in Rently are a game-changer. The ability to automate booking confirmations, reminders, and follow-ups has significantly reduced our administrative workload. This not only saves us time but also enhances our customer service, ensuring that our clients receive timely communications and a seamless rental experience.

Positive: One of the standout features is the real-time inventory management. Keeping track of our fleet’s status and location has never been easier. The software provides up-to-the-minute updates, which helps us avoid double bookings and ensures that our vehicles are always ready for the next customer. Additionally, the maintenance tracking feature has been invaluable in keeping our fleet in top condition, reducing unexpected downtimes.

Rently's customer support deserves a special mention. Anytime we've had questions or needed assistance, their team has been incredibly responsive and helpful. They are knowledgeable, patient, and genuinely invested in helping us make the most out of their software.

Negative: Nothing to dislike, everything works perfectly.

Summary: In general, the system it has is very good; Perhaps the only thing that could be added in the future is AI to accommodate cars of the same category and free up available spaces to further optimize occupancy, which today is something that is done by hand.

Positive: We like the system because it is fast, very interactive, its user interface is very friendly, highly recommended for day-to-day work in the company.

Negative: At the moment we have no cons, or things to complain about.

Summary: We liked how this software continues to improve, it is excellent how they serve you to adapt it to your needs.

Positive: It is a software that adapts to your car rental, I highly recommend it because it has helped us improve as a company.

Negative: We did not like that sometimes the system gets stuck when entering a new reservation.

Summary: Great product , easy interface, many different reports. The support team is very responsive and helpful

Positive: Rently is a very powerful software, it has many great features. After using many different software i think finally i made the correct choice

Negative: XML, many credit card processing, Toll integration

Summary: We use Rently daily in the core of our service to bring every day a better service to our clients and to differentiate from others rent a car in a very competitive industry.

Positive: Lot of tools to manage the complexity of car administration, client oriented services, calendars, pricing, schedule changes, in the same software and with high quality support in the intercom.

Negative: I see a lot of potential in the software ass a market place of car services, i would like more integrations with other applications

Summary: Great solutions for fleet management. Currently we are managing a fleet of 100 trucks that are rented to different external customers. The software can easily adapt to internal needs and in other opportunities we had to improve our current processes for better outcomes

Positive: The software is intuitive and easy to expand in functionalities when your company grows. The initial setup is alongside with their implementation team and they have a great tool to reach out in case of emergencies

Negative: Software updates are overnight and 1 time per month.

Summary: The system is quick, easy to use, and fantastic. I use this app every day, and everything works smoothly.

Positive: The app is complete in every sense, and the support team is always there for you, contributing to its efficiency.

Negative: In this moment I don't have a cons with the app.

Summary: I was using another software, but this one has the best support that I found all around the web, the software is friendly and easy to use, they don’t have a lot of mistakes, and they update very often.

Positive: They are always available to help you in case that you need something to solve, they are kind and they solve you any problem that you might have. I recommend 100% the company.

Negative: It’s a growing company and some times you have to wait for any special need that you have, but they have always time to listen all your needs.

Summary: Great team and performance, super happy with the support and IT team.
- professionals and really powerful software.
- the best technology.

Positive: Easy to implement! Full of functionalities and always giving new features! Really recommend! I've been using this software for the last 7 years and change my business since the day one.

Negative: On the early stages of the software we were one of the test companies with the BETA version. After some years they manage to gain the best stability.

Summary: The experience in general is good, however, arrangements should be incorporated such as the signing process with openedge or a better device than from a phone, you have to log in, load the contract, etc. Some clients complain.

Especially improve the app so that it works like the website and makes the delivery and return process simpler.

Positive: It is an interactive system.

Has a support chat for questions.

Changes such as being able to edit customer information on the same page.

Negative: I think the cons are more in the app than in the system.

Makes the delivery system and return slower due to limitations on how to upload photos.

That asks for signatures from the client, but you must open the browser again to login and then search for the contract.

Or the fact that some things continue in Spanish, such as identifying what the file that is uploaded belongs to and saying "delivery" in Spanish.