WaitWell
WaitWell provides organizations with a modern way to coordinate walk-in traffic and scheduled services through a secure, cloud-based queuing and appointment platform. Customers can join virtual queues or book appointments via QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions, explains services, and routes customers into the correct line using natural language. Customers receive live status updates and AI-driven wait time forecasts that reduce uncertainty.
WaitWell includes strong real-time reporting and operational dashboards. Waillo Insights builds on this foundation by enabling leaders to ask plain-language questions of their data to uncover service constraints, monitor performance trends, and refine staffing decisions. With real-time visibility, integrated payments, open APIs, and HIPAA and SOC 2 compliance, WaitWell supports scalable, efficient service delivery across locations.
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Acuity Scheduling
Simplify the process of booking and managing appointments effortlessly with Acuity Scheduling. This user-friendly online appointment scheduling tool empowers professionals and businesses to conveniently fill their calendars without the associated stress. Clients can view your availability in real time, book appointments quickly, and make payments upfront, allowing you to avoid the tedious task of constant organization and rescheduling. Additionally, Acuity's features help streamline your workflow, making your scheduling experience even more efficient.
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QLess
QLess is a specialist in appointment scheduling software and queue management.
Customers can use queue management software to allow them to wait anywhere they like - at home, at work, or even Starbucks – instead of in a crowded lobby. To begin, customers join a virtual queue online. Customers are provided with a wait time forecast and timely notifications as they move towards the front of the queue.
Customers can book an appointment using appointment scheduling software. You can also accept walk-ins when there are schedule openings. QLess automatically places customers in the virtual queue as they approach the appointment time. Interactive appointment scheduling software allows for bi-directional communication between your staff and customers. Customers can request additional time if they are running behind. If your office is late, your staff can notify customers.
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SARS Anywhere
SARS Anywhere is a user-friendly appointment scheduling tool designed for student service offices in colleges, universities, and various higher education institutions. This system empowers students to organize their appointments while enabling support staff to create, modify, and cancel appointments as needed. Moreover, it accommodates academic advisors, counselors, and other professionals in managing their individual schedules effectively. The drop-in feature helps track and register unscheduled visits, ensuring that all functionalities are accessible via the web and compatible with the leading four browsers. Users receive appointment confirmations through email, printed documents, or text, with options for rescheduling, canceling, or altering appointment details. Advisors can be assigned based on last name or area of expertise, and attendance can be tracked to indicate whether a student showed up or not. Additionally, the drop-in capabilities include registration, advisor assignments, and calculations for waiting times, while the system alerts users about conflicting appointments when booking or registering drop-ins. Furthermore, a comprehensive student history log is available for searching upcoming appointments and displaying relevant information. This robust system streamlines appointment management and improves overall efficiency for both students and academic staff.
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