
Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
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Portal Wholesale is an all-in-one wholesale CRM and B2B marketplace platform created to help fashion brands, showrooms, and wholesale sales teams manage their entire sales process in a single system. The platform combines CRM functionality, order management, Gmail integration, meeting scheduling, asset sharing, and inbound buyer discovery tools specifically designed for wholesale sales workflows. Portal Wholesale enables sales reps to manage accounts, contacts, orders, deals, and outreach directly from Gmail while automatically syncing communication, tasks, and buyer engagement into the CRM. The system supports seasonal wholesale operations with built-in linesheets, product catalogs, shipment tracking, order visibility, and integrations for Joor and NuOrder. Brands can organize sales pipelines by season, rep, region, or market while managers gain real-time reporting and forecasting visibility without relying on spreadsheets. Portal Wholesale also includes a marketplace where over 150,000 retail buyers actively discover and source wholesale brands, generating inbound leads that automatically flow into the CRM pipeline. The platform offers tools for scheduling market appointments, sharing tracked linesheets and lookbooks, monitoring buyer engagement, and managing wholesale relationships from prospecting through order fulfillment. Designed specifically for fashion wholesale rather than generalized sales teams, Portal Wholesale supports the unique operational structure of wholesale businesses including markets, trade shows, showroom appointments, sizing, SKUs, seasonal product launches, and buyer relationship management. The platform positions itself as a modern alternative to spreadsheets, disconnected tools, and generic CRMs.
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Rep
Rep is a live AI demo agent designed to replace repetitive intro demos with instant, on-demand product walkthroughs. Prospects click a link and immediately enter a live video session where Rep speaks naturally and shares its screen. The AI navigates your real product environment using a secure cloud browser, not simulations. Rep handles interruptions, questions, and pivots just like a human presenter. Training is simple—teams can walk Rep through a demo or upload existing recordings and documentation. Built-in human oversight ensures full visibility and control over every interaction. All demos are recorded, providing detailed insights into prospect behavior and interests. Rep never trains on external data and keeps your product information private. The platform scales demo capacity without adding headcount. Rep helps teams deliver faster demos, maintain momentum, and close more deals.
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Demoboost
Incorporate demos as a dynamic and captivating component of your marketing strategies or website to attract more qualified leads and achieve greater returns on investment. By connecting with potential clients through customized demos, you can increase the number of responses and secure more meetings. Streamline your demo preparation and presentation process, while enhancing your chances of closing deals by engaging prospects with accurate, personalized demos, interactive follow-ups, and comprehensive tracking of customer interactions. Provide an enjoyable experience for both customers and staff with accessible and interactive training resources that also allow for monitoring progress. Highlight integrations effortlessly by merging the interfaces of relevant products within your demo sequence, all without requiring any coding skills. Illustrate multichannel experiences by seamlessly incorporating various assets into your demos, ranging from user interfaces to websites and emails. Develop demos swiftly and effortlessly without needing assistance from your IT team, ensuring efficiency and ease. Avoid redundancy by building a library of demos that can be reused and tailored to meet specific needs, thus maximizing your creative potential. Each demo can be a unique opportunity to engage and inform your audience, ensuring that your content remains fresh and relevant.
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