Rappi Description
We provide great solutions to help your restaurant realize its digital potential. You can use our tools to monitor the performance of your restaurant, manage every detail, and increase the number of orders. Your sales can increase by up to 30% without increasing your operating expenses. A collection of marketing solutions that reach more than 30,000,000 users and increase the visibility of your restaurant. Access the Rappi delivery network to reach new customers! We work with restaurants that provide their own delivery service with their own drivers. Get access to our high-frequency customers and drive increased orders. The app for iOS or Android has all the information you need about your business. You can receive notifications in real-time, and you can find out about the performance of your stores as well as reviews. Manage your menu, hours and configurations. Rappi makes it easy to create marketing campaigns that will help you grow.
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Rappi User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Bot-driven bussines Date: Aug 11 2022
Summary: To all those Agile developers, devops and scrum masters-of-none, testing the app is actually using it and abuse, misuse and problem-driven cases would have made the difference here. But it is more cost efficient for you to use us, customers, as your darn alpha-testers.
This whole rant is a testament to confirm the later, to my own amusement.Positive: They may coordinate the shipping of things you bought.
Negative: Could not deal with a simple delivery problem due to the fact that your cheap non-human automated bot-based responses serve no purpose.
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Problem: the original order only included one (1) can of soda, instead of two (2)
Solution: NONE, only bot chat responses. Even accusing the user of "high refund" requests, which has nothing to do with the original problem, nor provide any solution. In simple words: the merchant or the delivery commit an error and you as the "facilitator" for commerce to happen did not provide a mean to solve the issue.
Hence, the app is absolutely useless for the sole purpose of its existence: it cannot guarantee to provide what it was supposed to.
I really hope this app become sentient so it can realize how broken it is and commit self-deletion for the sake of humanity.