R2 Description

R2 offers an extensive range of benefits designed to assist you in overseeing and managing every facet of your daily rental activities. With a robust background of more than 35 years of expertise and insights from the Global Audio-Visual Rental sector, it stands out as a reliable solution. Many of the most efficiently operated and reputable global rental firms rely on R2 tools to facilitate their business processes. This demonstrates the platform's effectiveness in enhancing operational efficiency and fostering growth in the rental industry.

Pricing

Free Trial:
Yes

Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total
ease
features
design
support

Company Details

Company:
Unique Business Systems
Year Founded:
1984
Headquarters:
United States
Website:
www.unibiz.com/products/r2.html

Media

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Product Details

Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
Types of Training
Live Training (Online)
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

R2 Features and Options

Rental Software

Auto / Boat Rental
Contract Management
Inspection Management
Inventory Management
Late Fee Calculation
Maintenance Management
Medical Equipment Rental
Multi-Location
Online Booking
Rate Management
Recurring Rentals
Reservations Management
Scheduling
Short / Long Term Rental

R2 User Reviews

Write a Review
  • Name: Jeff B.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    R2 Rental Management Software - Run away!

    Date: Oct 01 2020

    Summary: Horrible experience. We paid for a year of service, and walked away without ever going live due to all the problems we discovered. I do not recommend.

    Positive: Cloud based system worked well. I liked how tasks could be triggered off other tasks in the workflow.

    Negative: Unethical company - flat out lied to us about features during sales process. When we pointed out the missing features, we were told "no refunds!".

    Email integration was an afterthought. Could only do one from address for entire company, and one subject line for emails. As a result, everything would get lumped into the same email thread in popular mailreaders like Gmail. Emails took almost a minute to send.

    Tasks too very long to complete due to inflexible workflow. Everything from just looking up the price of an item to adding a customer took a long time.

    Poor integration with accounting. This was a highly manual process, so things like payment status on an invoice would not be updated until the sync batch was manually run. This made the third party credit card integration basically useless.

    Read More...
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