Assembled
Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Forethought
Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction.
- Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support.
- Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience.
- We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
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Quin-C
AccessData® is transforming the landscape of digital forensics and legal review, enabling you to discover vital evidence more swiftly, establish deeper connections within data, and construct more robust cases. With the innovative Quin-C™, AccessData provides a powerful tool that equips forensic and legal teams of all expertise levels to perform and finalize more precise and advanced investigations than ever before. Quin-C integrates effortlessly with the AccessData solutions you are already familiar with, granting you unparalleled control over the processes of data collection, processing, reviewing, analyzing, and reporting on essential information. Designed to be feature-rich yet user-friendly, Quin-C introduces cutting-edge technology aimed at enhancing the productivity of investigative, forensic, IT, and legal teams alike. When paired with AccessData's core products, Quin-C stands out as the fastest and most scalable solution currently available on the market. This remarkable tool significantly boosts efficiency and throughput, employing next-generation features that not only support ongoing investigations but also pave the way for future inquiries. By leveraging Quin-C, organizations can streamline their workflows and ensure that crucial evidence is not overlooked in critical situations.
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QuinStreet
QuinStreet stands at the forefront of facilitating decentralized online marketplaces that connect individuals seeking information and comparison with various brands. Operating within one of the largest media networks in the country, we manage both virtual and private-label marketplaces. Our advanced segmentation and AI-enhanced matching technologies enable consumers to discover superior options and connect with brands more swiftly. These technologies empower brands to effectively target and engage potential customers with remarkable precision, allowing them to pay solely for tangible performance outcomes. With over two decades of experience and significant investment in online media, our campaign-results-driven matching decision engines and optimization algorithms are finely tuned for success. By integrating all these elements, we consistently deliver exceptional outcomes for both consumers and brands within the most expansive channel available. In essence, we bridge the gap between online consumers and providers of products and services, ensuring that both parties benefit in the ever-evolving digital marketplace.
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