Primer
Machine learning models can transform your knowledge into text-based workflows that are scaleable and human-level. You can either create your own models, retrain our models for your task, or purchase Primer models off the shelf. Primer Automate is available to anyone in your company. No coding or technical skills are required. You can add a structured layer to your data and create an scalable, self-curating knowledgebase that can quickly scan through billions of documents. Quickly find answers to critical questions, track updates in real-time, and generate easy-to-read reports automatically. To find the most important information, process all your documents, emails and social media. Primer Extract makes it easy to quickly and efficiently explore your data using cutting-edge machine learning techniques. Extract offers more than keyword search. It also provides OCR, translation, and image recognition capabilities.
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Daisee
Daisee develops technology to give you deep insight into the behavioural, emotional, and commercial dynamics of your customers.
Daisee automatically scores all customer interactions using a digital quality scorecard that is the first of its kind. This automatically identifies quality assurance issues that need human intervention in areas such as compliance, communication, and conduct.
Daisee allows you to see beyond words and uncover the emotion deep within your interactions. It reveals what your customers really think, feel, and are saying. Daisee is software that can be easily deployed across any telephony system and can help organisations immediately create business value.
Globally Daisee is available in Australia, New Zealand, and the USA.
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Speechmatics
Speechmatics is the most accurate and inclusive speech-to-text API ever released.
Speechmatics is the world’s leading expert in Speech Technology, combining the latest breakthroughs in AI and ML to unlock the business value in human speech.
Businesses use Speechmatics worldwide to accurately understand and transcribe human-level speech into text regardless of demographic, age, gender, accent, dialect, or location in real-time and on recorded media. Combining these transcripts with the latest AI-driven speech capabilities, businesses build products that utilize summarization, topic detection, sentiment analysis, translation, and more.
How is Speechmatics different?
* The most accurate speech recognition on the market
* 55 languages with vast accent and dialect coverage
* Cloud-based or on-premises deployment options for data security
* Real-time transcription with low latency and high accuracy
* Real-time translation with 69 language pairs
* Speech Understanding features such as Summaries, Sentiment, Topic Detection, Chapters, Audio Events
* Fast and secure transcriptions for pre-recorded audio
* Automatic translation and language identification
* A culture of R&D in deep learning and speech recognition
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Lymba
Insurance is driven by the need to obtain the best rate and manage risk. To be competitive in this industry, it is important to reduce manual intervention. It takes large staffs to search, organize, analyze, and distribute information for support and underwriting purposes. Many of the data is text-centric, unstructured and require manual review. Scaling can be described as hiring more people or outsourcing. All complaints must be filtered and recorded according to their severity and topic. These complaints can be collected by automotive companies in many ways, including email, comments, forms, and other methods. Lymba's Underwriting and Support NLP Solution reduces text-centric bottlenecks by turning the data into actionable information. This saves time and money by populating an initial review.
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