QX MailerDesk Description
Organizations with a significant customer base, numerous employees, suppliers, or other stakeholders frequently encounter a substantial volume of email inquiries on a daily basis. These communications often require responses from specific individuals within various departments, including payroll, compliance, HR, IT, accounts, and sales, among others. It is crucial to promptly channel each request to the appropriate person, monitor its progress, and maintain a clear overview of resolved issues to enhance user experience effectively. QX MailerDesk serves as a user-friendly and manageable centralized platform that automatically transforms support emails into tickets, facilitating swift and efficient resolution of inquiries from clients, suppliers, candidates, and other stakeholders. Beyond boosting team productivity, this system also minimizes turnaround time and aids in avoiding service level agreement violations and breaches. By streamlining communication and ensuring accountability, QX MailerDesk significantly contributes to improved operational efficiency and customer satisfaction.
QX MailerDesk Alternatives
ManageEngine ADManager Plus
ADManager Plus is an effortless and user-friendly solution for managing and reporting on Windows Active Directory (AD), designed to assist both AD administrators and help desk staff with their daily operations. Featuring a centralized and user-friendly web interface, this software addresses a range of intricate tasks, including the bulk management of user accounts and various AD objects, delegation of role-based access to help desk personnel, and the generation of a comprehensive array of AD reports, many of which are critical for compliance audit purposes. Additionally, this Active Directory tool provides mobile applications that enable AD administrators and technicians to carry out essential user management functions from their smartphones or tablets while on the go. It simplifies the process of creating multiple users and groups in Office 365, managing licenses, establishing Exchange mailboxes, migrating existing mailboxes, setting storage limits, and adding proxy addresses, thereby enhancing overall efficiency. With its robust features, ADManager Plus stands out as a vital asset for organizations aiming to streamline their AD management processes.
Learn more
SpamTitan
SpamTitan email security protects businesses, schools, smbs and MSPs from spam. SpamTitan email security protects against spam, phishing, day-zero attacks and viruses, malware, ransomware and other threats to email.
It helps to control mail flow, clean it, protect against spam, and protect against unwanted email. We offer easy-to-use, yet powerful email security for businesses, smbs, and MSPs that is Office365-friendly.
SpamTitan Email Security is available for a free, fully supported trial.
SpamTitan – Premium functionality included
* CEO Impersonation protection
* Spearphishing Protection/ Phishing
* Link analysis
* Full Sanding
* Zero Day Attacks protection
* Mail Spooling
* Spoofing protection
* Ransomware and Malware Protection
* SPF/DKIM/DMARC checking
* Encryption
* Fully multi-tenant environment
* Ability to rebrand entire UI
* Full REST API
* Set up documents and support
SpamTitan Email Security is the best solution in the G2 Crowd Email Security. Start your free trial today!
Learn more
MailChannels
Safeguard and send emails on a large scale with MailChannels, which helps identify malicious users and stops spammers from exploiting your systems. Keep track of outgoing emails to detect spam and any unusual sending patterns, thereby securing your customers' inboxes from spam, phishing, and other email-related dangers. The platform features a robust and user-friendly interface, streamlining the management of customer emails effectively. Our operations span across various cloud services, reducing the risk of single points of failure to maintain uninterrupted service availability. You can expect a response from a real person for your support tickets within 30 minutes, any time of day, year-round. MailChannels Outbound Filtering, a cloud-based SMTP relay service, actively spots and blocks spammers to guarantee dependable email delivery. By utilizing Outbound Filtering, you can resolve email delivery issues linked to IP address blocklisting. Additionally, the system automatically disables compromised accounts and scripts, bolstering your overall security posture while ensuring peace of mind. This layered approach not only enhances operational efficiency but also fortifies your email infrastructure against evolving threats.
Learn more
WinDeveloper Message Recall
WinDeveloper Message Recall is compatible with Exchange versions 2007 and 2010, while earlier versions are not supported. Additionally, it works with Windows Small Business Server packages that include these Exchange versions. This software is designed as a 64-bit application and is compatible with all x64 Windows Server platforms, which include Windows 2003, Windows 2008, and Windows 2008 R2. For organizations operating MS Exchange 2007/2010 on a single server, the installation of WinDeveloper Message Recall can be done directly on the Exchange server itself. The software enhances functionality by introducing several essential features that are not available by default. Notably, it allows for a reliable email recalling process, ensuring that users can efficiently retract an email if they quickly realize a mistake, without the recipients ever being aware of the retraction. This capability holds true regardless of whether the email was sent to local or international recipients, making it a valuable tool in professional communication. In summary, WinDeveloper Message Recall significantly improves email management, providing peace of mind to users in their correspondence.
Learn more
Integrations
No Integrations at this time
Company Details
Company:
QX Global
Headquarters:
United Kingdom
Website:
qxglobalgroup.com/product/qx-email-query-management-system/
Media
Recommended Products
Passwordless Authentication and Passwordless Security
It’s no secret — passwords can be a real headache, both for the people who use them and the people who manage them. Over time, we’ve created hundreds of passwords, it’s easy to lose track of them and they’re easily compromised. Fortunately, passwordless authentication is becoming a feasible reality for many businesses. Duo can help you get there.
Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Online Support
QX MailerDesk Features and Options
QX MailerDesk User Reviews
Write a Review- Previous
- Next