QLess Description

QLess is a specialist in appointment scheduling software and queue management.

Customers can use queue management software to allow them to wait anywhere they like - at home, at work, or even Starbucks – instead of in a crowded lobby. To begin, customers join a virtual queue online. Customers are provided with a wait time forecast and timely notifications as they move towards the front of the queue.

Customers can book an appointment using appointment scheduling software. You can also accept walk-ins when there are schedule openings. QLess automatically places customers in the virtual queue as they approach the appointment time. Interactive appointment scheduling software allows for bi-directional communication between your staff and customers. Customers can request additional time if they are running behind. If your office is late, your staff can notify customers.

QLess Alternatives
Qminder Reviews
Qminder
(323 Ratings)
Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.
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TablesReady Reviews
TablesReady
(82 Ratings)
Our SMS-powered waitlist, reservations and queue management app for restaurants, hospitals, and other businesses will streamline your customer flow. * Customers can add themselves via an embedded widget, web page or SMS message to your list. You can also turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * You can easily text your guests when you are available. You can choose from a variety customizable automated messages or open a 1:1 SMS chat. * Can you use another software to schedule appointments? No problem. Upload reservations or use our API to manage your customer flow. * Integration with Square POS, Weebly and Weebly allows you to send text messages when an order has been placed. *There is no app that you or your customers can download.
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PatientTrak Reviews
PatientTrak
PatientTrak offers world class patient tracking solutions which can be used in any healthcare setting needing to manage the patient flow process. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. PatientTrak Text Messaging, Online Reservation and Text to Sign-In solutions can be used to create a virtual waiting room and direct patients to sign-in from outside the facility, and inform them when they are ready to be seen.
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Coconut Software Reviews
Coconut Software
Our cloud-based, enterprise-level appointment scheduling and visitor management platform combines on-location and digital channels. It provides self-service booking and curbside pick up, online and physical queuing as well as callback requests, wait time tracking, virtual meeting support, and contact center integration. This personalized experience, whether in person or digitally enhances client engagement, increases revenue generating opportunities and balances workforce staffing. It also provides key insights that organizations can't capture using their CRMs or calendars. We are the frictionless layer that sits on top of all those technology pieces, allowing for meaningful connections through a simpler engagement process.
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Pricing

Pricing Starts At:
500.00/month

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
QLess
Year Founded:
2007
Headquarters:
United States
Website:
qless.com
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Media

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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
Live Rep (24/7)

QLess Features and Options

Appointment Scheduling Software

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Queue Management Software

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

QLess User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Financial Aid Advisor 1
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    QLess Review

    Date: Mar 17 2021

    Summary: It is a convenient way for us to communicate with our students from 5 branch campuses. I also enjoy it when I enter a student in another queue and their information automatically comes up.

    Positive: I like that students receive a message once I have summoned them, so they can expect the call. Most students do not want to answer from an unfamiliar phone number.

    Negative: It took me a while to get familiar with the system.

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