Pubble Description
Pubble is a user-friendly customer support application designed to streamline communication between teams and their clients. With Pubble, you can engage in real-time conversations directly on your website, providing the option for live chats or responding at your convenience. It efficiently notifies customers through push notifications, emails, or SMS to keep them updated. The Pubblebot offers quick responses to frequently asked questions, ensuring efficiency in handling inquiries. Additionally, Pubble's mobile applications allow you to manage customer questions anytime, anywhere, and also facilitate the delegation of tasks to team members. This versatility makes Pubble an essential tool for enhancing customer service.
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Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Pricing
Pricing Starts At:
€50 per month
Free Version:
Yes
Free Trial:
Yes
Integrations
Company Details
Company:
Pubble
Year Founded:
2012
Headquarters:
United States
Website:
www.pubble.io
Media
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Product Details
Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
Types of Training
Training Docs
Customer Support
Business Hours
Pubble Features and Options
Live Chat Software
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Customer Communications Management Software
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
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