Power Diary Description
Power Diary is an online practice management tool loved by health practitioners worldwide. It features calendar management, appointment reminders via SMS + email, customisable treatment note templates, client billing & payments, online booking portal, 2-way SMS chat, and an industry-first practice operations manual. It integrates with Xero and Mailchimp, Stripe, Physiotrack, Medicare (AU), and other systems.
Power Diary's clients can range from single practitioners to large multi-location practices. They are often physiotherapists and psychologists as well as speech therapists and podiatrists.
Power Diary offers a 12-month money-back guarantee to make it easier for you to make a decision. Power Diary also provides high-quality support and will manage your data import for you.
Pricing
Integrations
Company Details
Media
Practice Management Software for Health Clinics
Product Details
Power Diary Features and Options
Medical Practice Management Software
Medical Scheduling Software
Mental Health Software
Physical Therapy Software
Appointment Reminder Software
Appointment Scheduling Software
Occupational Therapy Software
Chiropractic Software
Patient Portal Software
Healthcare CRM Software
Speech Therapy Software
Medical Billing Software
Power Diary Lists
Power Diary User Reviews
Write a Review-
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Power Diary is fabulous! Date: Sep 09 2020
Summary: Been using PD for 6 years now and it continues to improve with additional features such as taking card payments.
Positive: Easy to set up.
The 'Help' pop-up box is extremely helpful and has most of the answers. Should it not, the team at PD are very prompt at getting back to you and always friendly and useful!
The ever-changing but improving entities within the system are great. To be able to claim from Medicare and DVA for patients is brilliant.
And its easy to do invoices and statements.Negative: Sorry, can't think of anything!
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
So easy to use and takes a load off Date: Sep 02 2020
Summary: I’m so happy that I got Power Diary. The low price is so worth the time and stress it has saved me. Anything I’ve wanted it to do so far it has been able to.
Positive: Very user friendly. The fully customisable notes and forms are fantastic. Help service so efficient and they were amazing at responding to users needs with the changes to business with Covid. Far better than the couple of other diaries that I’ve used previously.
Negative: If I had to be picky it would be good to have the portal a bit more customisable re. The size of logo and colour of sections.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Fantastic Practice Management System Date: Dec 01 2019
Summary: very satisfied,been using for last 2 years and happy with the performance.
Positive: Very Much user friendly and easy to use.Easy access from mobile as well,
can log in from multiple platform at the same time.Customer support excellent
AffordableNegative: Can't to Batch invoicing.
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everyone can access finances.Power Diary Company ResponseDate: Dec 02 2019
Thanks for the review Santosh. You can batch submit Medicare claims, and also compile multiple invoices into a single statement. We are looking into a 'send all outstanding' invoices feature too. Also you can turn off users' access to financial reports etc by adjusting their access permissions in Setup > Users. If you need a hand with this let us know - Damien -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
review Date: Oct 01 2019
Summary: saves me time remembering to send out reminders and keeps all the clients details in one place
Positive: automated sms to clients for reminders.....................................
Negative: limited number of characters per sms....................................
Read More...Power Diary Company ResponseDate: Oct 07 2019
Hi Robert, Thanks for the review. Also just so you know you can have longer messages sent via SMS in Power Diary. It'll just mean that a longer message might require two or more SMS to be sent so it'll cost a little more. We'd love it if SMS were longer in length too, but the 160 character limit is set by the phone companies, and reflects how they charge each other for carrying messages across networks. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Love PD Date: Sep 26 2019
Summary: Love it. ………………………………………………………………………………………………………..
Positive: Mostly has everything I need and that you can limit access for the different roles in the organisation.
Negative: Would like some forms that clients can fill in like the DASS21 and for telehealth clients confidentiality and agreement form. and probably a few more report options.
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Stripe is expensive to use but it makes it easy to tale a deposit.Power Diary Company ResponseDate: Sep 27 2019
Hi Debbie, Thanks for the review and feedback. You’ll be pleased to hear online forms are on the roadmap. You’ll be able to create your own customised form templates so they’ll be super-flexible too! Processing credit card payments online are considered ‘card not present’ transactions, and unfortunately, the rates for these are always a bit higher than payments processed through a terminal. When comparing like-for-like transactions though Stripe stacks up well against the competitors, and as you mentioned, it sure works well! It would be great to hear more about additional report options you’d be interested in. We might already have something that could meet your needs, and if not we’ll certainly put it on our feature request list. We can be reached on support@powerdiary.com or jump on a Live Chat from our site. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Feedback and wish list Date: Oct 04 2019
Summary: Overall, good thank you.
As a note, I was unable to submit this response without adding my email to the section below, or until I had written more in each section. I almost did not submit a note because of it.Positive: - clear to see appointments on the page
Negative: Would love;
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- Easier way to see clients past and future sessions (and print future sessions).
- The red bar of time to go in front of the items scheduled in.
- An app for phones - this program is very difficult to use on phones.
- A way to click on certain users within groups to view only their schedules together without having to make a whole new group.
- A way to copy an item to someone elses calendar once it has already been saved.
- Is there a scrolling across option so the full schedule view does not continue to get smaller?Power Diary Company ResponseDate: Oct 04 2019
Hi KD, Thanks for the review and feedback. I can help you with some of your wish list items right now :) Appointments: You can see a client’s past and future appointments directly in the calendar. Just click on an appointment and in the “When and Where” section, click the calendar icon. You’ll see them all. Also you can print (or email) them using a communication template with the past and future appointment merge fields. If you’re not sure how to do this let us know and we’ll add it for you. Phone access: Power Diary can be added to your phone home screen and accessed like any other app. It sounds like you might not using it in responsive mode though. On the login screen just make sure “Login to Mobile Site” is selected. Redline: The red bar of time displays your current time to make it easy to identify where in the day you are up to. If this is not happening please check that your computer or phone timezone is set correctly. If you could get in contact with our Support Team to provide a little more information about the scrolling across option you mentioned that would be great. I have added your other feedback to our Feature Request Tracking System for review at our next weekly product meeting. Thanks again for your feedback. - Damien