PointInsight Description
PointInsight offers a user-friendly, customizable online business process portal that enhances the management of tasks, issues, and project life cycles. This platform empowers organizations of all sizes, from large corporations to small enterprises, to define, implement, and uphold business rules while refining their operational processes. Specifically crafted to automate and optimize IT services, help desk, and customer support workflows, PointInsight also features an integrated knowledge base equipped with customizable search functionalities for immediate access to business intelligence tools like alerts, reports, and emails. By automating, standardizing, and simplifying various human-centric business processes, PointInsight enables organizations to scale their operations efficiently. Ultimately, this platform is designed to enhance productivity and foster a more streamlined approach to managing business activities.
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Pricing
Pricing Starts At:
$500 one-time payment
Integrations
No Integrations at this time
Company Details
Company:
LinkEdge Technologies
Year Founded:
1988
Headquarters:
United States
Website:
linkedge.com
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
Online Support
PointInsight Features and Options
Issue Tracking Software
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
PointInsight User Reviews
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