PlanetSpark Description

PlanetSpark is an online platform that uses powerful technology to offer live classes to K8 learners in English Communication, Grammar, Creative Writing and Debating. PlanetSpark makes learning fun for children by using modern, fun methods that go beyond traditional methods and unorganized tuitions.

The solid research behind our courses is solid. It identifies the skills that every child needs in the 21st-century world.

The courses are suitable for children aged 4-6, 7-9, and 13 years. Experts will teach the courses, which focus on the main pillars Language, Cognitive, and Creative.

PlanetSpark has over 500+ teachers, 500+ learning books and 300+ mobile learning apps. Our goal is to enrich the learning experience of every child.

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Reviews - 29 Verified Reviews

Total
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Company Details

Company:
PlanetSpark
Headquarters:
India
Website:
www.planetspark.in/
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PlanetSpark Screenshot 1
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Product Details

Platforms
Web-Based

PlanetSpark Features and Options

  • Name: Anonymous (Verified)
    Job Title: Parent
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    PlanetSpark review

    Date: Feb 18 2025

    Summary: Everything that planet spark is giving is a frustrating resolution.

    Fake oral promises but unfair written conditions which we they encourage people to accept with sugar coated words.

    Once you get to know the poor quality service given there will be no refund policy. Just waste your time sitting in the sessions and continue to pay the EMIs.

    They are such a fraud people no mercy on the hard earned money of the poor people. They should be banned without any mercy for looting people's money with fake promises.

    Positive: Nothing.
    Can't even give a single good thing about PlanetSpark.
    They are sweet at the beginning once you enrolled everything changes.

    Negative: Fake oral promises.
    Unfair written conditions.
    No refund policy.
    If agreed for refund they through the coins after deducting 99% of the money with their own created logics.
    Trouble makers by calling to talk same without giving any acceptable resolution.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Business
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Total Fraud.

    Date: Sep 21 2024

    Summary: Total fraud.

    After the first demo class, they will schedule a video call and they'll force you to take up the classes with discounts applicable only then.

    They say that the course syllabus is very flexible and the content can be customized. Its totally wrong. Their committment and promises are fake. Dont trust them.

    If you raise the issue initally about the syllabus content being wrong, the teachers will say to continue the classes and it will be rectified later. However they'll scam you later by saying that the money is fully non-refundable because of 5 classes (including practise classes) being completed, and its their policy to not refund anything.

    The Academic Coordinator who first calls you and give you their personal contact number for any clarifications in the future, never picks up your phone again, after you pay the fees.

    They are totally fake and non-trusted. Please don't fall for their scams.

    We have done lots of follow-ups with many people in their company, written emails, yet we finally realized that we were scammed by the master-minds.

    We are ashamed to tell that we are fooled by these crooks.

    Parents, please don't trust PlanetSpark. They are here only to scam you and cheat you.

    Positive: No pro's only con's.
    They are masters in cheating parents.
    They are expertise in manipulating the content.
    Fake commitments.

    Negative: Just Fraud. Don't fall for their scams.
    Parents please be aware.
    We are scammed. I hope others don't fall for them.

    Read More...
  • Name: Kunal P.
    Job Title: Software
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Worst experience

    Date: Sep 06 2024

    Summary: Won't recommend to anyone. Lost my $3000 :(

    Positive: No pros, only cons. "Con" company.

    Negative: Worst experience of online public speaking classes, lied about timings, no one gives clarity once joined, refused to give refund even though they said refund policy exists.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: User
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    PlanetSpark

    Date: May 27 2024

    Summary: Worst experience. I am fighting for the refund now but they are not at all responding. Now, I have to consult lawyer to file a case against them.

    Positive: No Response from the people. Once we joined they will not care about you. Don't Join in this platform. The worst platform. Just a cheating platform.

    Negative: Response from them is very late. We cannot talk to them. If we Want to talk to them we have to raise a ticket or book an assured call back. But they will respond to you.

    Read More...
  • Name: Chaitanya G.
    Job Title: Software Developer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Big Scammers - Stay away people.

    Date: May 22 2024

    Summary: Class coordinator, Online Tutors are worst and very poor communication. Training material is worst and Teacher just go through the Slides and there is no enthusiasm. Changed tutor twice and took a break hoping to get a good tutor 3rd time. But each and every time worst tutor experience. These guys are worst. I don't know how anyone can give a good rating for PlanetSpark. They are either paid by Planespark or absolutely don't have time to look into what PlanetSpark teaching their kids.

    Financial Aspect:
    PlanetSpark conveniently hides refund details but their agents
    don't mention about this but they promise anytime if classes are not suitable or want to discontinue PlanetSpark will refund for remaining sessions. So paid the full amount $1350 with the contract to repay if not satisfied the class.
    Opened numerous tickets and approached them, but no one will respond and ghost you. Scammers, Scammers (Don't know the better word to describe).

    Can share my contract and ticket numbers and chat conversations. I'm very disappointed with service and their double standard policies. Don't get fooled by their Facebook posts or online adds.

    If you are planning to use PlanetSpark services or thinking of joining their team, you are sabotaging your career or your Childs valuable time.

    Positive: 1. None. When compared to other online tutoring services this India based teaching methods and material is out dated and not suitable to anyone on this Planet.

    Negative: 1. Material is out dated.
    2. Worst online tutoring service.
    3. Youtube videos are better than their portal.
    4. Double standards in terms of fee structure. Spend your hard earned money somewhere else unless you want to donate your money to this Junk.

    Read More...
  • Name: Tamil S.
    Job Title: Software engineer
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Scam online platform - not good for foreign kids

    Edited: Jan 05 2024

    Summary: I think, PlanetSpark is not genuine for financial and won’t recommend for any foreign kids.

    I can share the proof of my contract email and PlanetSpark's customer complaints ticket #168592.

    Positive: N/A.

    Negative: I have joined PlanetSpark for public speaking class, after I attended two classes, I felt it would not be good for USA kids and also their curriculum is not updated with the real world. So I decided to withdraw the class and send out the email to proceed the refund process since I was in probation period. I didn’t receive any response from them afterwards. Even the account manager who was my point of contact for the class and customer service are not helping me to refund the money. I have sent couple of emails and multiple follow ups. I don’t receive response for last two months.

    Read More...
  • Name: Sushobhita J.
    Job Title: Lead
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fraud Company not refunded my money

    Edited: Oct 28 2023

    Summary: Very very bad. I'm feeling cheated.

    Positive: Nothing. I am going to lodge criminal case against them for defrauding me.

    They are not refunding my money.

    Negative: 1. Pressured to pay money immediately.
    2. Refund not made even after 4 months of calls and correspondence.
    3. Fraud company. Please don't enroll.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Housewife
    Length of product use: Free Trial
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fraud

    Date: Sep 11 2023

    Summary: Pressuring to join and pay fees immediately. All fraud. In free trial if we have to face this type imagine after join what would have happened. User if you get a call from Ghunjan don't accept please speak to other counselors. She does not have any courtesy to speak and will never respond after her session is over.

    Positive: Free demo class. I cannot lengthen more than this. I do not have any thing to write. I thank Saif for a wonderful session.

    Negative: Pressurizing to pay and enroll you will not be given any time to think.

    Read More...
  • Name: Daman S.
    Job Title: QA
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    This is a Scam !!

    Date: Jul 12 2023

    Summary: I enrolled my son to improve this public speaking skills but just after weeks of the trial period ended and i made the full payment, everything went south. The teacher is not available most of the time resulting in un announces class cancellation. I opened multiple tickets to address this issue and a couple of other issues i was having but the they close the tickets as soon as that are opened without any resolution. No one picks up the phone there is absolutely no one that i can reach out to. I should have seen it coming with these over seas scammers that asked me to pay in FULL.

    Positive: None, as soon as you pay the fees in full, thats it, you get put in Ignore list. They stop responding and picking up your phone.

    Negative: They are very responsive UP UNTIL you have made the payment in full, Looks like a scam.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Director
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    PlanetSpark review

    Date: Apr 13 2023

    Summary: Very bad experience. They enrolled and after the trial classes ended we stopped the classes and we are yet to get our money back after 4 months of follow ups. The team that sells you will not pick up your phone.

    Positive: No benefits. They are just trying to create a market for parents who are afraid that their kids are not getting enough exposure outside of their curriculum. Their courses are not strong enough.

    Negative: They will enroll you and then no correspondence after that. My money is stuck from the last 4 months.

    Read More...
    PlanetSpark Company Response
    Date: Jul 17 2023
    We apologize for this experience you had with our services at PlanetSpark. We value your feedback and would like to address your concerns. Regarding the perceived lack of benefits and strength of our courses, we strive to provide high-quality educational experiences for children. We offer a comprehensive curriculum designed to supplement their existing studies and provide additional exposure in various subjects. We appreciate your feedback and will take it into consideration as we continually work to improve our course offerings. We deeply regret any lack of correspondence or communication you experienced after enrollment. This is not reflective of the level of customer service we aim to provide. We understand your frustration with the delay in receiving your refund. We sincerely apologize for any inconvenience caused. We would like to investigate your case further and resolve the issue promptly. Please provide us with your contact details, including your phone number and email address, so that our customer service team can reach out to you directly. Alternatively, you can reach our customer support team at customersupport@planetspark.in. We assure you that we are committed to addressing your concerns and ensuring a satisfactory resolution. Thank you for bringing these matters to our attention. We value our customers' feedback and are dedicated to improving our services based on their experiences. We look forward to rectifying this situation and restoring your trust in our company.
  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very unethical and unprofessional, stay away from PlanetSpark

    Date: Mar 08 2023

    Summary: Very very bad, unethical, unprofessional, do not loose your money. Believe these people are using education to do money laundering business.

    Positive: Immediately jump into a call if customer is ready for paying them even in India midnight. Give all commitments only until they receive the money from customer.

    Negative: Do not care about customer money. Unprofessional as they block your numbers when they owe you money.

    Read More...
    PlanetSpark Company Response
    Date: Jul 17 2023
    We apologize for the negative experience you had with our services at PlanetSpark. We take your feedback seriously and would like to address your concerns. Regarding your comment about immediately jumping into a call when a customer is ready to make a payment, we understand that prompt and efficient communication is important. However, it is never our intention to rush or pressure customers into making a decision. We apologize if you felt that way. We are truly sorry if you feel that we do not care about your money. We assure you that we value every customer and their financial transactions. It is never our intention to block customers' numbers or act unprofessionally in any way. We apologize if you experienced any difficulties in reaching out to us or obtaining a resolution. We would like to investigate your case further and resolve the issue promptly. Please provide us with your contact details, including your phone number and email address, so that our customer service team can reach out to you directly. Alternatively, you can reach our customer support team at customersupport@planetspark.in. We are committed to addressing your concerns and ensuring a satisfactory resolution. We take allegations of unethical behavior and money laundering extremely seriously. Rest assured, PlanetSpark operates with the highest level of integrity, and our primary goal is to provide quality education to our students. We would appreciate any additional information or details you can provide regarding your specific case, as it will help us address the issue effectively. Thank you for bringing these matters to our attention. We value our customers' feedback and are dedicated to resolving any concerns they may have. We look forward to rectifying this situation and restoring your trust in our company.
  • Name: Anonymous (Verified)
    Job Title: Parent
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    PlanetSpark review

    Date: Feb 23 2023

    Summary: Very bad. Feel cheated and lost money. Worst customer service and no response to emails after fees is paid.

    Positive: None. There was nothing good. The classes we took were utter waste of time and money. They are cheating by showing videos of 2-3 kids who might naturally be talented.

    Negative: Had a very bad experience. As stated by many others, they keep pestering the parent to enroll right after the first call. But once the fees is paid, the so called “Admission manager” stops picking the calls. The team is unresponsive and they do not bother what is happening in the classes. The course content and curriculum is also not up to the mark and they copy paste without understanding the need of the child. The teacher they assign has no idea about what to teach and uses google and youtube to teach. When i asked to change the curriculum according to my child, they wasted another 3 classes and blame on the teacher. Warning to all the parents not to fall for the trap. There are better options available elsewhere.

    Read More...
    PlanetSpark Company Response
    Date: Jul 17 2023
    We deeply apologize for the experience you had with our services at PlanetSpark. We understand your frustration and disappointment, and we take your feedback seriously. We are concerned to hear about your dissatisfaction with the classes, course content, and curriculum. At PlanetSpark, we strive to provide high-quality education and personalized learning experiences for our students. It is regrettable that you feel the classes were a waste of time and money. We apologize if the curriculum did not meet your child's specific needs or if there were issues with the teacher's approach. Regarding the lack of responsiveness from our admission manager and customer service team, we apologize for any inconvenience caused. It is not reflective of the level of service we aim to provide. We take your feedback seriously and will investigate the matter internally to ensure that such instances do not occur in the future. We apologize for any miscommunication or lack of support you experienced during your time with us. We are committed to addressing your concerns and finding a resolution. Please provide us with your contact details, including your phone number and email address, so that our customer service team can reach out to you directly. Alternatively, you can reach our customer support team at customersupport@planetspark.in. We assure you that we will work diligently to address your concerns and provide a satisfactory resolution. Once again, we apologize for any inconvenience caused and appreciate your feedback. We value our customers' trust and take their experiences seriously. We remain committed to improving our services and providing a positive learning environment for our students. Thank you for bringing these matters to our attention. We look forward to the opportunity to rectify the situation and restore your trust in our company.
  • Name: Sid R.
    Job Title: Student
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    PlanetSpark review

    Date: Sep 28 2022

    Summary: Very very bad.

    Positive: Nothing to like here, my kid attended 9 classes and they are reading the Syllabus, Not teaching. So we asked Refund. It's 5 months over, the EMI is deducting. The refund process is not done and still they are charging. May i need to close my card or may be proceed with bank and cancel the EMI.
    else they loot my money.

    Negative: Please don't join, sales team will promise lot of things. But don't trust them.

    Read More...
    PlanetSpark Company Response
    Date: Jul 17 2023
    We apologize for the experience you and your child had with our services at PlanetSpark. We understand your frustration and disappointment, and we take your feedback seriously. We regret any misunderstanding or dissatisfaction regarding the classes and the refund process. It is our goal to provide high-quality education and ensure customer satisfaction. We apologize if the syllabus coverage did not meet your expectations or if there were issues with the teaching approach. Regarding the refund process, we apologize for any delays or inconvenience you have experienced. We understand the importance of timely resolution and we assure you that we will investigate the matter and take appropriate actions to address the issue promptly. To resolve the situation and discuss the refund process further, please provide us with your contact details, including your phone number and email address. Our customer service team will reach out to you directly. Alternatively, you can reach our customer support team at customersupport@planetspark.in. We are committed to addressing your concerns and finding a satisfactory resolution. We apologize if our sales team's promises were not fulfilled. It is never our intention to mislead or provide false information. We will address this matter internally to ensure that our team is transparent and accurate in their communication. Once again, we apologize for any inconvenience caused and appreciate your feedback. We value our customers' trust and take their experiences seriously. We remain committed to improving our services and providing a positive learning environment for our students. Thank you for bringing these matters to our attention. We look forward to the opportunity to rectify the situation and provide a resolution that meets your satisfaction.
  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fraud company without address

    Date: Sep 12 2022

    Summary: They don't have the address. Just fraud company, as above users told the classes are not useful. Simply they tell the student to read and they are not useful. The child should only put interest then only, your child will learn.

    For 100 classes they offered for 60000/- when i cancelled after 18 classes they are saying the charges will be for total of 1Lakh rupees proportion.

    So be careful and not to join.

    Positive: N/A.

    Negative: They don't inform about the pricing at first. If you cancel the classes just they bombard 40000 rupees extra.

    Read More...
    PlanetSpark Company Response
    Date: Jul 17 2023
    We apologize for the experience you had with our services at PlanetSpark. We understand your frustration and concerns, and we take your feedback seriously. We regret any confusion or lack of transparency regarding the pricing of our classes. It is our goal to provide clear and accurate information about our pricing structure to our customers. We apologize if there was any miscommunication or misunderstanding in this regard. Regarding the cancellation policy and additional charges, we apologize if this was not clearly communicated to you. We understand that unexpected charges can be frustrating and we apologize for any inconvenience caused. To address your specific case and discuss the charges further, please provide us with your contact details, including your phone number and email address. Our customer service team will reach out to you directly. Alternatively, you can reach our customer support team at customersupport@planetspark.in. We are committed to resolving the issue and finding a satisfactory resolution. We apologize if the classes did not meet your expectations and if your child did not find them useful. We continually strive to improve our curriculum and teaching methods to ensure the best possible learning experience for our students. We appreciate your feedback and will take it into consideration as we work to enhance our services. Once again, we apologize for any inconvenience caused and appreciate your feedback. We value our customers' trust and take their experiences seriously. We remain committed to improving our services and providing a positive learning environment for our students. Thank you for bringing these matters to our attention. We look forward to the opportunity to rectify the situation and provide a resolution that meets your satisfaction.
  • Name: Zeena D.
    Job Title: Health care
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Looting the money

    Edited: Jul 02 2022

    Summary: Zero. People talk nicely to attract customers. Never trust them.

    Positive: I signed up for the course for my 6 year old. They were calling me multiple time to pay the fees, then no response from team members. When I asked for refund, they didn’t respond, later I have to file the case via PayPal. Then email responding, texting back, I asked for cancellation, they didn’t pay back the money saying we are working on it. I lost my 1600 dollars.

    Negative: Fraudulent organization. Don’t trust/ looting / cheating.
    This organization needs to be closed soon due to fraudulent cases. I am going to file case against each one of the people for fraud. Even if I have to pay the money for to run a case against them I'm ready for it. This should never be repeated to any other customers.

    Read More...
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