Phamily Description
Revitalize your revenue streams by implementing innovative monthly Chronic Care Management (CCM), which Phamily simplifies, making it scalable and up to 5-10 times more lucrative. The CCM program, introduced by The Centers for Medicare & Medicaid Services (CMS), provides consistent monthly reimbursement for the ongoing support you deliver to patients outside of their regular appointments. It also allows for billing of routine tasks performed by your team, such as phone calls, prescription refills, referrals, and lab work. Furthermore, it encourages a higher level of care for patients dealing with multiple chronic illnesses, offering an additional reimbursement of $42-$139+ per patient each month, depending on the time and complexity involved. While Chronic Care Management has the potential to be a crucial support system, lacking the right tools can render it ineffective. A typical provider could enroll around 250 CCM patients and potentially generate over $125,000 annually. Nonetheless, many organizations end up losing money on CCM efforts due to an overly labor-intensive strategy that relies heavily on EHRs, routine phone outreach, and manual documentation practices. By streamlining these processes, providers can unlock the true potential of CCM and enhance their financial sustainability.
Integrations
Company Details
Media
Product Details
Phamily Features and Options
Patient Management Software
Phamily User Reviews
Write a Review-
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Not Recommend to Practices > 1 Provider Date: Dec 11 2022
Summary: As a soon to be ex-customer, I would caution practices considering Phamily as a CCM option. What we signed up for and promised, was definitely not delivered 9 months later. Not only did the finances result in a loss, the Phamily staff often devalued our goals of full compliance and high quality services. Both CCM and billing staff found software difficult to use and does not organize CCM tasks well. Their fees are based on enrollees not actual patients CCM was provided, unlike most other competitors in the market. Phamily staff was not supportive or able to train effectively and leadership did not care to provide solutions despite constant complaints. If we could do over, we would not have chosen Phamily for CCM as we lost valuable patients, revenue and time.
Positive: Great and convincing salesperson and pitch. Willingness for salesman to come on-site during ramp up.
Negative: Difficult navigation.
Read More...
Lack disease specific care pathways.
Risky compliance.
Ineffective support and training.
Low quality interaction with patients.
High patient complaints & disenrollment rates.
Poor response from management. -
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great service for connecting with patients! Date: Feb 01 2022
Summary: Great product, great service, great purpose!! I just wish there was an app available for tablets to make new enrollments a little easier, and avoid using paper contracts for PHI.
Positive: The way that Phamily is able to organize, categorize, and filter patient lists makes it so easy to find who and what you're looking for at the end of the billing cycles.
Preplanned check-ins makes it easy to reach out routinely.
Easy to use and navigate!!Negative: I wish there was an app for tablets, making it easier to sign patients up in the office. I would be able to take the iPad into the exam room and have pt sign consent form right on the tablet!! I hope that option is coming soon!
Read More...
- Previous
- You're on page 1
- Next