Perfectum CRM+ERP Reviews

Summary: Having immersed myself in the capabilities of CRM Perfectum, I can confidently assert that it stands out not only for its implementation cost but also for its extensive capabilities. This software has proven itself as a dependable companion, consistently meeting and exceeding expectations. It has become an integral part of our operations, offering a seamless and feature-rich CRM solution that has yet to disappoint.

Positive: After diving into CRM Perfectum, I discovered several standout features that make it a noteworthy choice. To begin with, the user interface is exceptionally intuitive, providing a seamless and comfortable experience. This UI design not only enhances user engagement but also contributes to overall productivity.

Furthermore, the customization options offered by CRM Perfectum are truly commendable. The tool allows for easy tailoring to meet specific business needs, ensuring a personalized and efficient workflow. Scalability is another strong suit, as the platform adapts effortlessly to the evolving requirements of our organization, making it a versatile and future-proof solution.

In addition to its adaptability, CRM Perfectum boasts a rich set of features that address a diverse range of CRM needs. From robust contact management to efficient task tracking, the tool covers all essential aspects, streamlining our processes and enhancing overall efficiency.

Negative: Remarkably, there's little to criticize about CRM Perfectum. The platform has consistently delivered reliable performance, leaving me with nothing to dislike. The absence of any significant drawbacks speaks volumes about its reliability and stability.

Summary: In our organizational landscape, CRM Perfectum stands as a beacon, empowering our customer success, sales, and marketing teams to excel in managing customer relationships. It's a unique CRM solution that has seamlessly integrated itself into our processes, providing a reliable and easily accessible platform for everyone involved. It`s program has been a transformative force in our operations, providing a level of functionality that goes beyond the conventional CRM experience. Its unique approach to complementing sales processes and ensuring effective customer and sales information management sets it apart in the market. While there's room for interface improvement, the overall impact on our organizational efficiency has been undeniably positive, making CRM Perfectum a valuable asset in our pursuit of excellence.

Positive: Perfectum has been a game-changer, elevating our CRM and sales processes to new heights. Its exceptional performance equips us with everything we need to capture and retain vital customer information, creating a synergy with our sales process for comprehensive improvements. The software's environment is a testament to efficiency, with well-organized features that simplify the storage and access of customer information. This streamlined approach ensures that crucial data is readily available whenever the need arises.

Negative: While the positives outweigh the drawbacks, it's worth noting that Perfectum's interface could benefit from a more modern touch. Additionally, a more customizable environment would enhance the platform's adaptability to diverse organizational needs.

Summary: It's this awesome tool that helps us handle customer stuff like a breeze. The interface is slick, and you don't need to be a tech wizard to get the hang of it. We can keep track of customers, shoot them emails, and do all the cool stuff in one place.
We can see what's working and what's not in real-time, helping us make smarter moves.

Positive: Perfectum CRM boasts a sleek and intuitive user interface, ensuring a smooth onboarding process for users of all technical backgrounds.The clean design enhances overall navigation, contributing to a positive user experience.The ability to manage leads, contacts, and communication history efficiently has greatly enhanced our team's ability to nurture and strengthen customer relationships.The customer support team behind Perfectum CRM is highly responsive and knowledgeable. Any queries or issues are addressed promptly, fostering a sense of confidence in the product and the support infrastructure.

Negative: Integrating Perfectum CRM with other business applications can be a bit complex, requiring technical expertise. Improved integration options and simplified processes would enhance the system's overall usability.

Summary: In my experience, CRM Perfectum has proven to be a powerhouse in customer relationship management, seamlessly guiding each potential lead into the sales funnel. What stands out the most is its user interface – a simplistic design that facilitates onboarding even for those with limited experience.

Positive: CRM Perfectum boasts an impressively simple and clean user interface, making the learning curve virtually non-existent. This design choice enhances user accessibility, ensuring a smooth transition for users of all experience levels.

The sales pipeline in CRM is a comprehensive solution, covering everything from lead detection to the conversion into loyal customers. This versatility ensures a holistic approach to sales management.

Negative: The platform has consistently delivered a positive user experience without presenting any significant challenges. This lack of negatives speaks volumes about the platform's reliability and effectiveness.

Summary: In my experience, CRM Perfectum stands out as a robust and versatile platform that caters extensively to sales and lead management requirements. It has proven to be a game-changer in effortlessly channeling every lead into the sales funnel, reducing the effort required for seamless management. The analytics provided by Perfectum are not only comprehensive but also highly informative, offering valuable insights into our sales performance.

Positive: The user interface of CRM Perfectum is refreshingly basic yet incredibly user-friendly. Navigating through the platform is intuitive, ensuring that users of all levels can efficiently leverage its features without a steep learning curve.

Document management for sales reps is a standout feature of CRM. It streamlines the process, making it easy for sales teams to organize and access essential documents, contributing to improved efficiency in their daily tasks.

Negative: Surprisingly, in my ongoing usage of CRM Perfectum, I have yet to encounter any downsides or drawbacks. The platform has consistently delivered on its promises without presenting any notable challenges. While it's not uncommon to find areas for improvement in software, the absence of any negatives in my experience is a testament to the reliability and effectiveness of CRM.

Summary: The decision to go with CRM Perfectum was driven by a combination of factors. Its overall ease of use played a pivotal role, as it ensured a smooth onboarding process. The robust automation capabilities were a significant draw, aligning perfectly with my need for time optimization. Additionally, my familiarity with the system, having used it extensively, provided a level of comfort and confidence that was hard to find elsewhere. In short, CRM Perfectum proved to be the most fitting and effective choice for my business.

Positive: The automation capabilities of CRM Perfectum are its shining feature. They have been instrumental in not only optimizing my time but also in efficiently managing the diverse prospecting strands in my sales funnels. These automations have significantly streamlined my workflow and boosted productivity.

Negative: While CRM Perfectum excels in many areas, there are two minor areas where it could improve. Firstly, expanding its range of integrations would be beneficial, allowing for seamless connections with other essential tools and platforms. Secondly, the process of exporting lists from the system could be slightly more straightforward. It's not overly complex, but even a small enhancement in this regard would make a noticeable difference.

Summary: We are the Ukrainian web studio Machaon, which has been working for 14 years in the field of web programming and has been providing clients with the creation and delivery of websites. I’ll write right away who we are and what it’s like, honest and like a company, not like bots!
I would like to deprive the voice of the robot after 3 years on the ERP version of Perfectum.
The world previously worked in the Bitrix system and honestly grew from it, and even before the start of a full-scale war, they decided to change the system, chose for a long time, looked at about 20 systems and, as a result, they were healthy with this, which is the best product for us Found this also in Ukraine.
We started with the transplantation of the sales department, then the developments, and then the decision of the divisions was transferred. We adjusted everything ourselves, read the documentation, marveled at the videos - I have never read such reporting documentation. So, as we were guided through the sections, the process was not very smooth, so everything needed to be adjusted, verified, launched, and then the next step was taken, but within a quarter we all began to work with Perfectum. Honestly, the system is simply fantastic, ALL, really ALL processes we work in it. It’s not like others write on the site, here it’s really possible for everyone to work in the same system.
The result is simply super - everything from the initial contact to the client’s support is maintained in one system.

Positive: My pleasure is this - if you want everyone to work not in 10 systems, but in one, take Perfectum.
The price is a minimal, the functionality is great, the support is cost-free.

Negative: The accountant is also happy, although some of the functions are still missing in 1C.

Summary: As a small business owner, I constantly need prompt communication with clients. After a long search, I settled on Perfectum CRM, and overall I don’t regret it. All information is now collected in one place - contacts, tasks, and projects. It’s especially convenient to manage all this through a mobile application.

Positive: What really helps in my work is the ability to control the work of employees through tasks. The reminder system works great, I don’t miss anything important. And the fact that many routine processes have been automated has really freed up time for business development.

Negative: But there are some shortcomings. Periodically, I encounter the fact that the data is not synchronized between the phone and the computer, I have to restart the application. The interface could also be made more flexible - there is not enough ability to customize it for yourself. But if you close your eyes to these little things, the system is quite functional and copes with its tasks.

Summary: Perfectum is great for teamwork. It's convenient that you can see how busy your colleagues are and distribute tasks in real time. My business has received significant benefits.

Positive: I like that it is possible to set tasks for employees and track their completion. A convenient reminder system does not let me forget about important things. And the automation of routine tasks allows me to devote more time to the strategic development of my business.

Negative: Sometimes there are problems with synchronization of data between different devices. I would also like more flexible interface settings. Otherwise, the system works stably and performs its functions.

Summary: Perfectum helped us automate many processes and significantly simplified interaction with clients. Managing tasks and the client base has become much easier.

Positive: We spent a long time choosing a CRM system for implementation and we did not go wrong with Perfectum. We liked their comprehensive approach: they not only implemented the program, but also helped optimize the work of the sales department. They conducted excellent training for employees, even the most "resistant" got involved in working with the system. I would like to separately note the responsiveness of their technical support - always in touch, always ready to help.

Negative: If it weren't for a couple of small delays in deadlines, I would have given a solid five.

Summary: As the head of a small IT company, I have been looking for an optimal solution for automating business processes for a long time. Perfectum CRM attracted me with its wide functionality and integration with a number of useful services. CRM is well suited for comprehensive business automation. I recommend it for enterprises ready to invest in the development of an IT system.

Positive: User-friendly interface, quick login for employees. Good project and task management module. All information is structured, nothing will be lost. Ability to delegate tasks, set deadlines and control execution. Having a financial module and a document flow module saves time.

Negative: When we first implemented it, we got a little confused with the interface. It took time to train the team. Sometimes there are slight freezes in the operation of the software. The price is higher than the market average, but the functionality justifies it.

Summary: Choosing Perfectum as a CRM system for our company was one of the best decisions. Its rich functionality helps optimize all business processes: from contact management and transactions to task planning and sales control. I would especially like to mention the integration module. Perfectum synchronizes flawlessly with our accounting systems, cloud storage and instant messengers. All important information is consolidated in one place.

Positive: Intuitive interface, powerful analytics and reporting, integration with popular services. Scalability, ample automation capabilities, uninterrupted operation.

Negative: Some features, such as project management, feel unnecessarily complicated.

Summary: Our experience with the implementation of the Perfectum CRM system was very positive. This solution has really simplified our work in the sales department. We received a powerful and useful tool for managing our sales department, which significantly increased the efficiency of our work and provided better service to our clients.

Positive: One of the key advantages of the program is the ability to maintain a complete history of interactions with each client, from the first contact to the closing of the transaction. This allows us to quickly find the necessary information and quickly respond to customer requests, which is an invaluable advantage in our work.

We also benefited greatly from the analytics and reporting features provided in the system. We can easily track sales trends, the effectiveness of our marketing efforts, and employee performance, allowing us to make more informed strategic decisions.

Negative: Of course, as with any technical system, sometimes small technical problems arise. However, we appreciate the developers' prompt response to such situations and regular updates aimed at improving the stability of Perfectum.

Summary: For our wholesale company, the implementation of the Perfectum CRM system was a big step forward. Previously, we experienced serious difficulties with warehouse accounting - disagreements constantly arose, product items were lost. After switching to CRM from Perfectum, it became much easier and more convenient.

Positive: The system ensures complete transparency of product flow, current balances are always before your eyes. Analytical CRM tools also turned out to be extremely useful - now we can track sales, demand and, based on this data, competently plan purchases.

Negative: The only thing is that implementation took a lot of time and effort and a lot of work was done to transfer data and train staff. But the result was worth it - now the company’s business processes are as systematized and optimized as possible.

Summary: We are grateful to the Perfectum company for the high-quality implementation of the CRM system in our company. Their team showed high professionalism and understanding of our needs. The implementation went smoothly and efficiently, adapting the system to our business processes. The system’s capabilities for customer base management, analytics and reporting have become especially valuable to us.

Positive: The advantages of the system are its wide functionality, including management of sales, customer base, marketing and analytics. We also note the ease of use of the system and intuitive interface.

Negative: Sometimes we encountered system instability, especially during updates. However, the overall impression of working with Perfectum is very positive.