Pega CRM Integrations

Target the right buyers, learn key insights, and engage through personalized outreach. Keep track of key lead changes and company changes. Reach out to prospects and engage them. With a search that returns the most relevant prospects, you can find the right people and companies. With personalized suggestions, quickly find the right people in your target accounts. Save the leads and accounts that you sell to automatically and log Sales Navigator activity into CRM in one click. Get information about your leads and accounts, including job changes. You can organize your leads and accounts using tags. Notes can be synced back into CRM. The expanded list of people who viewed your profile within the last 90 days can be viewed here.

For over two decades, Diabolocom has been transforming customer engagement with our cloud-native Contact Center as a Service (CCaaS) solution. Powered by proprietary generative AI, Diabolocom delivers advanced automation, improved reachability, and actionable insights tailored to today’s customer service and sales demands. Our AI Assistant enhances each interaction through real-time transcription, satisfaction analysis, and predictive next-best-action guidance. What makes Diabolocom unique is our combination of native AI for CX and full telecom functionality, creating a hyper-customized telephony experience. By automating repetitive processes, teams can redirect their focus to driving customer loyalty and revenue growth. Our solution integrates natively or via API with CRMs such as Salesforce, Oracle, and Microsoft Dynamics, ensuring complete visibility across every touchpoint. Leading brands like Mitsubishi Electric, Nikon, and Brinks rely on Diabolocom to deliver differentiated, AI-optimized customer experiences. With 97% faster post-call handling and a 12% reduction in churn, our platform drives efficiency and keeps teams agile.

Software that helps you manage and create a team artificially intelligent sales reps. You can create a team of sales bots that can send emails, qualify prospects and accelerate your sales pipeline. Sales Innovator allows companies to create a team of artificially smart sales robots to help them achieve their outbound and inbound sales goals. Scale an infinite number of Artificial Intelligent (A.I.). Sales robots that can send emails, qualify prospects and help you increase your sales pipeline. Robots can be the first point to contact prospects who have recently requested contact online. Partner referrals for low-scoring leads. Robots can be your second point of contact for prospects who have expressed high interest (after your sales rep tried outreach). Robots can initiate contact with prospects who have expressed interest in the robots. Unresponsive for more than 90-days, or closed/lost.

HintEd makes it easy to quickly onboard new employees into digital platforms. It does this without the need for them to leave their workplaces. HintEd is a no-code tool. It includes plugins, standalone windows applications, and SDKs to create interactive in-app walksthroughs (hints popups, tooltips), for enterprise applications: desktop and web. Our services help companies reduce training costs by up to 2x, increase employee onboarding, and reduce support costs by 70%. HintEd replaces User handbooks, face to face training, and video guides. It is the ideal solution for SMBs as well as Enterprises looking to automate customer/software support and software training.

A customer communications platform that allows businesses to communicate with their customers through personalized content across 6 channels and in more than 100 languages. These are our product features: 1. Print Design Studio 2. Email Design Studio 3. Studio for Short Message Design 4. Mass communication transaction system 5. Translation system 6. AI-driven copywriting for content generation 7. AI-driven image generation for communications 8. Integrations with business systems 9. Mailroom app to manage print jobs 10. Cloud storage for all content generated

Mobile document capture and text recognition. ABBYY Mobile Capture, an SDK, allows you to automatically capture data within your mobile app. It provides real-time recognition and can capture photos of documents for back-end or on-device processing. Your customers will be able to provide trailing documents for self-servicing and frictionless onboarding via a premium mobile app. Your mobile apps should be easy to use and minimize manual interactions. Pre-built, easy-to-integrate, comprehensive mobile capture solution that will save you time and deliver high-quality results. Document processing and data capture with exceptional accuracy and ongoing learning continuously improves straight-through-processing rates. Automatically captures the highest-quality image that can be used for back-end processing.

A new type of technology designed for digital professionals Syntasa, a self-service web app, enables digital teams connect first-party behavioral data and enterprise data. It also allows them to build and deploy their customized models, run in a private Cloud, and activate across all channels.

With digital identity verification services, you can increase your customer base, reduce abandonment, and minimize fraud. Access a variety of digital identity verification services through one platform. Online channel growth is possible with digital ID verification at account opening. Remote account opening is possible with digital identity verification. To optimize security and UX, choose the best verification workflow. Verify the authenticity and comparability of facial biometric data in real-time. Follow KYC (Know Your Customer), and assess customer risk. Detect fraudulent ID documents immediately and prevent fraud. To balance risk and CX, choose the best digital identity verification method. To maximize adoption rates, choose the best check types to suit your demographic. Do not settle for a provider that only offers limited coverage. You should keep a single, complete audit trail that traces the entire transaction.

Boardrooms must quickly reevaluate strategy, priorities, and focus in times of economic turmoil. Some will choose to be cautious while others will take advantage of an unplanned, but rare opportunity to drive positive change within their business. There is an unprecedented opportunity to redefine enterprise today. To embed new and more agile ways to work, boost innovation, enhance customer experiences, while simultaneously realizing new revenue opportunities and reducing costs, and possibly for the first time ever, do this at scale. Capgemini Intelligent Automation Platform, a purpose-built platform that plugs into existing IT infrastructures, allows businesses to harness the full potential of intelligent automation to maximize their business's productivity and efficiency. CIAP allows businesses to move away from a limited, operations-focused, isolated deployment of automation to an enterprise-wide approach.

There is a better way of managing fraud and disputes. Quavo's Disputes is a service that combines automated software, human intelligence services and AI technology to automate your fraud or dispute process. Stop letting regulatory deadlines and manual processes hold you back. Quavo allows financial institutions and Fintech companies to reduce losses, ensure compliance and deliver real-time solutions, while drastically reducing operational overhead. Automate for tomorrow, now. It is time to modernize your dispute and fraud management processes. Quavo's Disputes as a Service service allows you to leverage automation, AI technology, human intelligence solutions, and manual workflows. Quavo's experts review pages of regulatory bulletins to apply the most recent updates to our software, so your team can concentrate on their strategic business goals.

Get a complete overview and use filters to instantly find the documentation that you need. Documaster has integrated and migrated many systems. Documaster makes it easy for you to tag, store, and find documentation. Documaster can help you decommission systems or you can use our Decom tool to do it yourself. Export data from obsolete systems in an easy-to-use, international format. Share and build templates to map data to other systems. A set of templates can be used to describe the data structure (AIP), and a set that can be used for searching and browsing historical data (DIP). Documaster is a modern digital solution that allows for efficient and user-friendly information administration. Documaster Digitizing converts all paper archives into a digital archive that is easy to manage. OCR and indexing data and metadata allow for the interpretation of scanned documents.

ClearProcess editor allows automation of any task, from a single step to a complex business process that may include hundreds of tasks. ClearProcess allows automations to be triggered by voice commands, email, text messages, and other methods. ClearProcess is a central hub for all your automation technologies. This allows you to orchestrate powerful automation that drives amazing productivity gains. Automate that can withstand upgrades by avoiding screen-scraping. We automate at the API layer and database layer. Scale to hundreds or thousands of users in mission-critical business processes. ClearWork allows Attended RPA for all ClearProcessbots. By streamlining data and functionality across multiple systems, you can create a single source for truth. Pre-delivered automation for SAP and Salesforce, Oracle E-Business Suites, PeopleSoft, as well as other packaged software.

To develop AI solutions, engineers must have a resilient, open, repeatable engineering approach to ensure quality and agility. These efforts have not been able to address the challenges of today's complex environment, which is filled with a variety of tools and rapidly changing data. Platform for collaborative development that automates the control and development of AI applications across multiple persons. To predict customer behavior in real-time, and at scale, we can derive hyper-detailed customer profiles using enterprise data. AI-powered models that can continuously learn and achieve clearly defined business results. Allows organizations to demonstrate compliance with applicable rules and regulations. CognitiveScale's Cortex AI Platform is designed to address enterprise AI use cases using modular platform offerings. Customers use and leverage its capabilities in microservices as part of their enterprise AI initiatives.

Google Cloud's Anti Money Laundering AI is a solution that enhances the detection and prevention money laundering activities in financial institutions. AML AI uses machine learning models that are trained on the institution's data to replace or augment traditional rules-based transaction monitors, resulting in an accurate and comprehensive assessment of potential risk. This approach has been proven to detect up to four times more confirmed suspicious activity and reduce false positives to over 60%. Compliance teams can now focus on alerts that are high-risk and actionable. The platform provides detailed breakdowns of risk indicators and explainable risk scores, making it easier for analysts, risk managers, or auditors to interpret. AML AI is designed to support model governance and ensure robust compliance. It has been adopted in multiple jurisdictions as a system for record for transaction monitoring.